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Jobs / Customer Service Team Lead in United Kingdom
2 months ago
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Kepak·2 months ago
2 months ago

Boning Hall Supervisor

Aberdeen, United KingdomOn-siteMid · 2-5 yearsCustomer Service Team Lead

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Apply faster with autofill FREEkepak uses Workable - autofill it instead of retyping.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

About this role

Kepak McIntosh Donald are a globally recognised brand and the largest red meat producer in Scotland; raised on open pastures, sourced from local farmers and hand-selected by our master butchers, we produce beef and lamb products with integrity and unmatched quality assurance.

Job Purpose:

Responsible for all Boning Hall Operatives ensuring consistency and compliance to boning, butchering, trimming, packing and finishing requirements for red meat for sale and consumption, in accordance with client specifications and Company SOP’s. Responsible for the co-ordination of the department activities to produce safe, quality products to agreed quantities and deadlines in a clean and hygienic environment.

Requirements

  • Demonstrate and monitor compliance to Company’s PPE requirements, knife safety requirements, hygiene and quality standards, department SOP’s and customer specifications
  • Maintain superior understanding and knowledge of customer specifications, yields and margins
  • Roll out specification/task changes and/or new customer requirements to all Boning Hall Operatives ensuring full understanding and compliance
  • Familiar with daily production plan, working with team to set up line, completing relevant checks and ensuring materials are ready to use
  • Complying with quality specifications and understanding yield values
  • Minimising and reporting of waste appropriately
  • Cooperate and assist with Internal and External audits as required, implementing any corrective and preventative actions
  • Continual improvement and reporting on section throughput, efficiencies, costs etc
  • Promote and encourage staff to deliver a quality product on a consistent basis by leading by example
  • Staff management for annual leave, absence, disciplinary and grievance processes, with support as required from management
  • Monitoring and identifying team training requirements, providing coaching, mentoring or delegating further training as required
  • Working with management to identify and develop talent and high performers, including succession planning
  • Any other duties as instructed by management and within the competency of the post holder

Skills/ Experience

  • Meticulous attention to detail essential
  • Extensive understanding of Company’s SOP’s and customer specifications
  • People management and influencing skills essential
  • Previous experience working in a high-volume meat processing factory essential
  • Manual handling ability and awareness
  • Fluent English, ability to communicate well in written and oral form with multi-nationals on all levels essential
  • Flexibility to meet daily production targets
  • Consistent approach and strong work ethic
  • Able to work under own initiative and as part of a team
  • Adaptable to change and production demands
  • Problem solving skills, lateral thinker
  • Computer literate, particularly in Microsoft Office packages, such as Excel
  • Passion for food

Benefits

    • 31 days annual leave per year (after probation).
    • Annual Holiday Purchase Scheme - Need a little more time off? Purchase additional annual leave.
    • Company Pension Scheme - Helping you plan for the future with access to our company pension scheme.
    • Death in Service Benefit - Eligible salaried employees are covered by our Death in Service benefit, providing financial support and peace of mind for your loved ones.
    • Refer a Friend Scheme - Earn up to £500 for successfully referring a friend or family member to join Kepak.
    • Free On-Site Parking - Our site has dedicated staff parking, available free of charge for all colleagues.
    • Subsidised On-Site Canteen - Enjoy a variety of freshly prepared hot meals and food options at reduced prices in our on-site canteen.
    • Cycle to Work Scheme - Save money on a new bike and cycling equipment through our salary sacrifice scheme.
    • Electric Vehicle Scheme - Access an electric vehicle through our salary sacrifice scheme.
    • Long Service Awards - We recognise, acknowledge and celebrate the loyalty, dedication and valuable contributions of our long-serving colleagues.
    • Discounted Gym Memberships - Support your health and wellbeing with access to discounted gym memberships.
    • Training and Development - We are committed to helping you grow your career through structured onboarding, regular online and in-person training, and clear opportunities for career progression.
    • Mentoring and Leadership Development Programmes - Whether you're looking to build new skills or take the next step in your career, our mentoring and leadership development programmes are designed to help you reach your full potential.
    • GroceryAid Employee Assistance Programme - Free and confidential emotional, practical and financial support for all Kepak colleagues, including access to counselling, mental health support, legal guidance and a 24/7 confidential helpline.
    • Financial Advice & Will Writing - Access free mortgage advice and a complimentary will writing service as part of your employee benefits package.

Company

Kepak
Aberdeen, United Kingdom

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Kepak's careers site·first seen 5 Jul 2026·last verified 9 Sept 2026·How we source jobs

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