Branch Manager

Company Description

Truckline is Australia's largest independent supplier of truck and trailer parts, providing parts, service and support to transport operators nationwide. With over 70 years of industry experience and a national branch network, we are passionate about helping keep Australia's transport industry moving.

We are currently seeking an experienced and commercially focused Branch Manager to lead our Brooklyn, VIC branch. This is an excellent opportunity for a motivated leader who enjoys driving business performance, developing high-performing teams and building strong customer relationships.

If you're looking for a role where you can make a real impact on both people and business outcomes, we'd love to hear from you.

Job Description

As Branch Manager, you will be responsible for the overall performance and day-to-day operations of the Brooklyn branch, ensuring the business achieves or exceeds sales, margin and operational targets.

Reporting to the Regional Manager, you will lead a team across sales, warehouse and branch operations while driving customer service excellence and business growth.

Key responsibilities include:

• Leading and developing a high-performing branch team
• Managing branch sales, profitability and operational performance
• Monitoring sales and margin performance and implementing improvement strategies
• Building and maintaining strong relationships with key customers
• Identifying opportunities to grow revenue and expand market share
• Managing branch inventory, stock control and stocktakes
• Overseeing warehouse operations, safety and security standards
• Ensuring compliance with company policies, procedures and Work Health & Safety requirements
• Managing branch administration, reporting, invoicing, banking and debtors
• Conducting regular team meetings, coaching and performance reviews
• Supporting and developing team capability through training and mentoring
• Handling complex customer enquiries and delivering exceptional customer service
• Working closely with Sales Representatives and Regional Leadership to achieve business objectives

This role offers a balance of operational leadership, customer engagement and business development, making it ideal for a hands-on manager who thrives in a fast-paced environment.

Qualifications

We're looking for a leader who is:

• A strong people leader with a proven ability to motivate and develop teams
• Commercially minded with strong financial and business acumen
• Customer-focused with excellent relationship-building skills
• Proactive, organised and results-driven
• Adaptable and capable of balancing operational priorities with business growth
• Committed to maintaining a strong safety culture

Essential Requirements

• Strong leadership and people management experience
• Demonstrated experience managing branch, warehouse, retail or trade operations
• Strong customer service and stakeholder management skills
• Sound understanding of financial performance, margins and account management
• Intermediate Microsoft Office skills
• Strong understanding of Work Health & Safety principles

Desirable but Not Essential

• Diploma or Degree in Business or a related field
• Experience within the heavy vehicle, transport, automotive, industrial or trade sectors
• Knowledge of truck and trailer parts
• Experience managing multiple functions including sales, warehouse and customer service teams

Additional Information

When you join Truckline, you'll become part of a business that values its people and provides genuine opportunities for career growth and development.

What We Offer

• Competitive salary package
• Company vehicle
• Mobile phone and laptop provided
• Generous Branch Incentive Program
• Ongoing leadership training and development
• Career progression opportunities across a national branch network
• Employee discounts across Bapcor brands
• Supportive and collaborative team culture
• Stable employment with a respected Australian business

About Brooklyn

Located in Melbourne's key transport and logistics hub, our Brooklyn branch services a broad range of transport operators, workshops and fleet customers across Victoria. This is an exciting opportunity to lead an established branch and play a key role in supporting customers who keep Australia's freight industry moving.