Branch Manager
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What you'll do
- Responsible for business growth, new customer acquisition, customer service, overall branch operations & compliance.
- Drives field marketing and continuous customer acquisition & engagement in catchment area to meet branch targets for gold loans and other financial products.
- Maintains portfolio quality by tracking gold quality and ROI.
- Ensures valuation, process compliance, timely system approvals for loans.
- Coordinates with audit teams; maintains registers and displays.
- Follows up for interest collections to control NPAs; handles auctions.
- Monitors team's activities across gold loans, cash, documents, leads generated and new customer acquisition.
- Coaches, mentors, and trains team; provides timely feedback and motivation.
- Maintains branch infrastructure and hygiene standards.
What they're looking for
- Candidate with minimum 5 Years of experience in Banking & Financial services can be looked at for the role.
Nice to have
- Prior Gold Loan & Team Handling experience will be preferred.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
About IIFL Finance
IIFL Finance is one of the most preferred Gold Loan financing company in India. Having presence in 25 states and a network of 2700+ branches on a PAN India level, our mission is to cater to the needs of all those who are looking for an easy swift, and low-cost financing option. Our customers can avail gold loans through submitting an online application or visiting any of our branches in their vicinity. We also have an option where the customers can avail gold loans at their doorstep so that they are not deprived of financing options to fulfill their needs.
Our core values serve as a moral compass in all our activities. Fairness, Integrity, and Transparency - FIT is the driving force behind all that we do at IIFL. We only work with people who fit into our professional ethos. We are resolute in the observance of these values and will let go of any growth opportunities that deem unfit.
Job Title - Branch Manager (Gold Loans)
Looking for a rewarding career opportunity?
Join the Team of Gold Loan Champions at IIFL Finance Limited.
Job Description -
Ø Responsible for business growth, new customer acquisition, customer service, overall branch operations & compliance.
Ø Drives field marketing and continuous customer acquisition & engagement in catchment area to meet branch targets for gold loans and other financial products.
Ø Maintains portfolio quality by tracking gold quality and ROI.
Ø Ensures valuation, process compliance, timely system approvals for loans.
Ø Coordinates with audit teams; maintains registers and displays.
Ø Follows up for interest collections to control NPAs; handles auctions.
Ø Monitors team's activities across gold loans, cash, documents, leads generated and new customer acquisition.
Ø Coaches, mentors, and trains team; provides timely feedback and motivation.
Ø Maintains branch infrastructure and hygiene standards.
Desired Candidate Profile -
Ø Candidate with minimum 5 Years of experience in Banking & Financial services can be looked at for the role.
Ø Prior Gold Loan & Team Handling experience will be preferred.
In summary, the Branch Manager oversees end-to-end branch operations, business growth, compliance, portfolio quality and team performance. Key responsibilities include operational management, business acquisition and collections, compliance and infrastructure upkeep, team leadership and motivation.
CTC Upto 4.8 Lacs (for Non-Metro) / 6.60 Lacs (for Metro)
Incentives extra - Best in the industry
Company
Company facts come from this company's own listings. We only show what the postings themselves carry.