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Jobs / Customer Support Operations Analyst in Australia
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Randstad·22 hours ago
22 hours agoBe an early applicant

Broker Support Operations

Double Bay, AustraliaFull-timeEntry · 1-2 years₹41.3L – ₹46.8L/yr · est.Customer Support Operations Analyst

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Must-have skills for this role

  • loan origination
  • credit review
  • settlements
  • compliance

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What you'll do

  • Loan Origination: Guide applications from submission to credit review, proactively fixing any gaps.
  • Settlements & Payments: Work with panel solicitors to manage quick settlements and ensure daily payment flows are accurate.
  • Compliance: Keep a sharp eye on crucial documents like ID verification and title records.
  • Process Improvement: Take the initiative on projects involving workflow mapping and tech automation as the business scales.

What they're looking for

  • Recent graduate up to 2 years of corporate, office, or customer-facing experience within banking & finance.
  • Detail-Oriented: You notice the little things and take pride in thorough follow-through.
  • Sharp & Curious: You think critically, learn fast, and don't panic when faced with a complex problem.
  • People Skills: Excellent communication with genuine empathy for clients.

Nice to have

  • A degree in Finance, Banking, or Business is great.

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Broker Support Service & Operations
Sydney | Full-Time, Permanent | High-Growth Financial Services

We are partnering with a fast-growing, financial services business in Double Bay, Edgecliff NSW that is looking for a sharp, energetic Broker Support Officer.

This role is perfect for a recent graduate or someone with 1–2 years of experience in professional admin, retail banking, or operations who brings a great attitude and wants to learn how a finance business actually runs.

  • Full-time permanent role
  • $75,000 - $85,000 + super (depending on experience)
  • Situated in Double Bay
  • Fantastic team and culture
What You'll Do

You will sit in the engine room of the business, getting direct exposure to the entire financial lifecycle:

  • Loan Origination: Guide applications from submission to credit review, proactively fixing any gaps.

  • Settlements & Payments: Work with panel solicitors to manage quick settlements and ensure daily payment flows are accurate.

  • Compliance: Keep a sharp eye on crucial documents like ID verification and title records.

  • Process Improvement: Take the initiative on projects involving workflow mapping and tech automation as the business scales.

What We’re Looking For

A degree in Finance, Banking, or Business is great, but your attitude and hunger to learn matter most.

  • Experience: Recent graduate up to 2 years of corporate, office, or customer-facing experience within banking & finance.

  • Detail-Oriented: You notice the little things and take pride in thorough follow-through.

  • Sharp & Curious: You think critically, learn fast, and don't panic when faced with a complex problem.

  • People Skills: Excellent communication with genuine empathy for clients.

The Perks
  • Real Mentorship: Work directly alongside proven industry experts who will train and empower you.

  • Great Location: Beautiful office precinct right near local transit hubs, cafes, and markets.

  • Financial Upside: Competitive base salary, performance bonuses, and equity/share options.

  • Actual Growth: A flat, agile team structure means your hard work is noticed instantly, opening up rapid career pathways.

Sound like you? Apply NOW or send your updated CV to lavender.pham@randstad.com.au

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


experience2 years

qualification

  • NA

working at


null

Company

Randstad
Double Bay, Australia

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Randstad's careers site·first seen 22 Sept 2026·last verified 22 Sept 2026·How we source jobs

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