Hays·12 days ago
12 days ago
Business Analyst – Insurance, Claims, CRM, Agile
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What you'll do
- Elicit, document, and manage business requirements and user stories
- Model as-is / to-be processes using formal modelling techniques
- Ensure non-functional requirements are understood
- Engage with stakeholders and influence outcomes
- Drive business process improvement
What they're looking for
- Proven experience as a Business Analyst within large, complex (Insurance preferred) organisations
- Ability to elicit, document, and manage business requirements and user stories
- Capability to Model as-is / to-be processes using formal Modelling techniques
- Experience of working in an Agile (Scrum) delivery model / set up
- Previous experience of ensuring Non-Functional requirements are understood
- Strong knowledge of Claims (systems and processes)
- Expertise in requirements elicitation, process mapping, and business process improvement
- Experience of working in Agile delivery practices
- Exceptional communication, stakeholder engagement, and influencing skills
- Flexible approach towards hybrid working (1-2 days per week onsite)
Nice to have
- Hands-on involvement in Policy Administration System transformation projects
- Strong understanding of Claims / PAS platforms such as Guidewire, Acturis, Duck Creek, or similar
- Good knowledge of CRM systems such as MS Dynamics / Salesforce / Peoplesoft
- Immediate availability
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Business Analyst – Insurance, Claims, CRM, Agile
Up to £600 pd (Inside IR35)
Brighton / London – Hybrid (1-2 days per week onsite)
6 months
My client is a high-profile Insurance firm who are urgently looking to hire a Business Analyst with proven Insurance industry experience, knowledge of Claims (systems and processes) and ideally have good knowledge of CRM systems.
Key Requirements:
- Proven experience as a Business Analyst within large, complex (Insurance preferred) organisations
- Ability to elicit, document, and manage business requirements and user stories
- Capability to Model as-is / to-be processes using formal Modelling techniques
- Experience of working in an Agile (Scrum) delivery model / set up
- Previous experience of ensuring Non-Functional requirements are understood
- Strong knowledge of Claims (systems and processes)
- Expertise in requirements elicitation, process mapping, and business process improvement
- Experience of working in Agile delivery practices
- Exceptional communication, stakeholder engagement, and influencing skills
- Flexible approach towards hybrid working (1-2 days per week onsite)
Nice to have:
- Hands-on involvement in Policy Administration System transformation projects
- Strong understanding of Claims / PAS platforms such as Guidewire, Acturis, Duck Creek, or similar
- Good knowledge of CRM systems such as MS Dynamics / Salesforce / Peoplesoft
Immediate availability
Company
Hays
London, United Kingdom
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