Business Consultant

The Business Consultant role works with Sales and Account Management to support opportunities and accelerate successful adoption of LSEG solutions, acting as both a pre-sales and post-sales advisor.

Leveraging expertise in financial markets, market data, analytics, and technology solutions, the Business Consultant works directly with customers to understand business objectives, capture workflow requirements, design tailored solutions, and support successful implementation. The role plays a critical part in driving consulting revenue, influencing solution strategy, supporting complex sales opportunities, and ensuring customers realize measurable business value from LSEG products and services.

As a recognized subject matter expert, the Business Consultant combines business consulting, technical knowledge, and industry expertise to guide opportunities from discovery through delivery while fostering strong client relationships and promoting best practices across the organization.

Role Responsibilities

Customer Consulting & Solution Advisory

• Act as a trusted advisor to customers by understanding their business objectives, workflows, operational challenges, and technology requirements.
• Capture and document customer workflows, business processes, technical requirements, and data needs to identify opportunities for consulting services and solution expansion.
• Conduct discovery workshops and stakeholder discussions to identify business challenges and recommend appropriate solutions.
• Leverage expertise in financial markets, market data, analytics, and technology solutions to guide customers toward best-practice workflows and business outcomes.
• Assess customer needs and identify when requirements extend beyond standard onboarding activities and may require additional consulting services, customized solutions, workflow assessments, integration support, or advisory engagements.

Onboarding & Customer Adoption

• Lead standard onboarding engagements associated to ensure customers successfully adopt and utilize purchased solutions.
• Partner with customers following contract signature to establish onboarding plans, define success criteria, and support implementation readiness.
• Guide customers through onboarding activities, helping them achieve operational readiness and realize value from their investment.
• Facilitate smooth transitions from onboarding and project delivery for ongoing engagement and growth.

Complex Solutions & Consulting Engagements

• Support complex opportunities requiring consulting services, proof of concepts, workflow assessments, customized solutions, third-party technologies, or advanced integrations.
• Design and document solution approaches, requirements, delivery scope, effort estimates, and success criteria.
• Develop solution recommendations that align customer requirements with business objectives and technical capabilities.
• Partner with the On Demand Consulting team and other specialists to deliver advanced consulting engagements and complex customer solutions.
• Act as a subject matter expert during customer workshops, solution discussions, and consulting engagements.
• Contribute to statements of work, effort estimates, proposals, and consulting recommendations where appropriate.

Sales & Account Team Partnership

• Collaborate closely with Sales and Account Management teams to support customer opportunities throughout the sales lifecycle.
• Help determine the appropriate onboarding, consulting, and solution approach based on customer requirements and desired outcomes.
• Participate in customer meetings, presentations, demonstrations, workshops, and consulting discussions.
• Contribute workflow expertise, business knowledge, and solution recommendations that help advance opportunities and drive consulting revenue growth.
• Support proposal development, scope definition, statements of work, and consulting recommendations where appropriate.

Stakeholder Collaboration & Delivery Coordination

• Coordinate with stakeholders across Product, Content, Customer Success, Sales, Account Management, and other business functions to ensure customer requirements are understood and addressed.
• Promote effective communication and alignment across teams throughout onboarding, consulting, and delivery engagements.
• Ensure customer commitments, project objectives, and delivery expectations are documented and managed effectively.
• Support governance, risk management, and operational best practices throughout customer engagements.

Thought Leadership & Continuous Improvement

• Contribute to the development of consulting offerings, onboarding methodologies, reusable assets, and best practices.
• Participate in innovation initiatives, internal projects, and knowledge-sharing activities.
• Maintain expertise in financial markets, customer workflows, industry regulations, market data solutions, and emerging technologies.
• Promote the use of AI-enabled productivity tools and innovative approaches to improve customer outcomes and operational efficiency.

Qualifications and Experience

• Experience: 5+ years of financial industry experience, with a proven ability to support software solution sales in complex client environments.
• Education: University degree, preferably with a background in Information Technology, Engineering, or a related discipline.
• Technical Knowledge: Working understanding of SQL databases, common programming or scripting languages, and web protocols such as HTTP, XML, and JSON.
• Pre-Sales and Commercial Acumen: Previous pre-sales experience with software or technical products is highly valued, including knowledge of the product sales cycle.
• Communication Skills: Strong presentation and communication skills, with the ability to engage effectively with clients and internal stakeholders.
• Industry Knowledge: Knowledge of financial markets, including buy side, sell side, and wealth management workflows, as well as financial data feeds and relevant industry regulations.

Career Stage:

Manager

Compensation/Benefits Information:

LSEG is committed to offering competitive Compensation and Benefits. The anticipated base salary for this position is $115,300 - $192,100.

Please be aware base salary ranges may vary by geographic location, city and state. In addition to our offered base salary, this role is eligible for our Annual Incentive Plan (AIP/”bonus plan”). Target AIP rates will be commensurate with role level and posted career stage. Individual salary will be reflective of job related knowledge, skills and equivalent experience. LSEG roles (excluding internships and part-time roles of less than 20 hours per week) are typically eligible for inclusion in our LSEG Benefits program, which includes offerings of: Annual Wellness Allowance, Paid time-off, Medical, Dental, Vision, Flex Spending & Health Savings Options, Prescription Drug plan, 401(K) Savings Plan and Company match. LSEG’s Benefits plan also includes basic life insurance, disability benefits, emergency backup dependent care, adoption assistance commuter assistance etc.

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.