Business Development Manager - TikTok Shop - EU

Location: UK, Hybrid / Remote

Salary: £38k - £50k commensurate of experience + commission

About Us:
Grail is an Influencer Management Agency that connects our diverse and carefully curated roster of content creators with digital marketing opportunities. We work with some of the biggest players in Music and New Media, including Universal Music Group, Gucci, Google, Pinterest and others, to help promote the next viral sensation or hit show. We're also one of the largest full service TikTok Shop Partner agencies, which this role is focused on. Grail is shaping the future of how digital marketing budgets are spent, delivering dynamic and creative promotional campaigns across social media channels like TikTok and Instagram.

The Role:
As a TikTok Shop Business Development Manager at Grail, you'll drive new business by sourcing, pitching, and closing brand partnerships for our TikTok Shop program, while also expanding our existing client relationships into longer-term partnerships. This role owns the full pipeline, from research and outreach through to closing and account growth, and requires someone comfortable working in a fast-moving, data-driven sales environment.

You'll need strong organizational skills and comfort working inside a CRM daily, since accurate reporting and pipeline hygiene are core to how this team operates, not an afterthought.

Grail Talent is based in Farringdon, London, but this role offers remote and hybrid working. In particular we're looking for someone to be able to cover UK/Spain/France/Germany/Italy markets for our team on EU time zones. This role is not a regular 9-5 job, our clients span multiple time zones, and outreach happens across email, Instagram, and other social channels throughout the day.

The role will include:

• Sourcing new business in either UK/Spain/Italy/Germany/France, through targeted, research-backed outreach across email, Instagram, and other channels

• Developing our relationships with local TikTok partner reps and team members

• Owning the strategy in your target region

• Building and maintaining a professional social media presence (Instagram or LinkedIn) as a core sales tool

• Owning your pipeline in HubSpot: accurate lead sourcing, deal staging, and brand fit scoring at intake

• Building and managing a pipeline of inbound and outbound leads

• Building full proposals and P&Ls independently for prospective clients

• Hitting weekly activity benchmarks (outreach volume, meetings booked, leads added) and monthly closing targets

• Working with existing clients to expand to UK/EU markets and identify upsell opportunities

• Researching and identifying potential brand partners, including using tools like Kalodata to assess TikTok Shop readiness

• Maintaining regular check-ins to ensure client satisfaction and spot upsell opportunities

Requirements:

• 1-2 years minimum of Sales or Business Development experience

• Comfort working daily inside a CRM (HubSpot experience a plus)

• Strong written communication skills for outreach across email and social channels

• Multilingual candidates a plus