Business Operations Associate

Overview

Salary: $23.50-$25.00/hour

 

Schedule: Monday through Friday 8am-4pm

 

The Program Manager is responsible for guiding the daily operation of a day habilitation program.  This responsibility includes training and mentoring the day habilitation team, overall program development and the implementation and management of program space and services.  The Program Manager also assumes overall responsibility for ensuring the health and safety of all those enrolled within the program offering daily therapeutic and recreational activities.  The Program Manager will lead a multi-disciplinary team, including nurses and clinicians to ensure the individuals needs and interests are assessed to assist in the achievement of their goals.

 

Who We Are

At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges. 

 

We’re a nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated. 

 

At Advocates, we value the ideas, experiences, and contributions of employees and are committed to fostering a supportive, welcoming culture where everyone can grow and thrive.

Minimum Education Required

High School Diploma/GED

Responsibilities

• Ensure continuous quality improvement of individualized programs and services through the use of both internal and community resources
• Assist team members and leadership with the development of teaching curriculums designed to promote individual growth and increased independence. 
• Assist in the development of innovative program ideas and alternative therapeutic activities that foster empowerment and program satisfaction.
• Develop effective working partnerships and maintain open lines of communication with participants, families, funding sources, consultants, the community at large, program and administrative team.
• Provide and set a positive team atmosphere.
• Provide ongoing case management training to staff in teaching skills, assessment writing, behavior management, annual reviews, data collection and other case management responsibilities. 
• Provide supervision, mentoring and professional development opportunities for all team members, while ensuring hands on training and support.
• Serve as a member of the Day Program Management Team.

Qualifications

• Bachelor’s Degree in a Human/Social Services field or a related field (psych, special ed or education) with at least two years of work experience and one year management experience, or in lieu of a degree at least three years employed working with those with developmental disabilities and one year in a management role. 
• Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations.
• Strong computer knowledge.
• Demonstrate strong oral and written skills (English proficiency) with individuals, families, funding sources, consultants, the community at large, program and administrative team.
• Demonstrate an ability to work independently and as part of a larger resource team.
• Proven ability to effectively supervise and mentor staff and training
• Must be able to multi-task with frequently changing priorities.
• Must hold a valid drivers’ license.  Must have access to an operational and insured vehicle and be willing to use it to transport individuals.

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.