Café Supervisor
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What you'll do
- Overseeing the seamless delivery of food and beverages
- Managing all aspects of customer service within the Café
- Supervising the team during your shift
- Ensuring the efficient operation of the Café, from setup to cleanup
- Maintain cleanliness and presentation of all dining spaces
- Promptly report any maintenance issues or inventory shortages to management
- Strictly adhere to Food Safety & Health & Safety processes at all times
- Provide polite, professional interactions with guests and respond to any requests efficiently and courteously
What they're looking for
- Previous experience in a comparable role preferred.
- Must be hands on and take ownership of day-to-day operations.
- Strong attention to detail and genuine pride in delivering high-quality presentation.
- Excellent time-management skills with the ability to work independently or collaboratively as part of a small team.
- Reliable, punctual, and flexible approach to working hours ( including weekends )
- Maintain cleanliness and presentation of all dining spaces.
- Physically capable of manual tasks, including prolonged standing, lifting, bending, and carrying.
- Promptly report any maintenance issues or inventory shortages to management
- Strictly adhere to Food Safety & Health & Safety processes at all times.
- Provide polite, professional interactions with guests and respond to any requests efficiently and courteously.
- Experience in cafés, bars, or restaurants required (e.g., making coffee, serving food).
- Experience in hospitality or customer service required.
Nice to have
- Own transport would be advantageous due to the location.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
About Leonardslee Lakes & Gardens
Leonardslee Lakes & Gardens is home to one of the most spectacular woodland gardens in England, offering visitors a breathtaking blend of natural beauty, wildlife, and exceptional hospitality. Our bustling café sits at the heart of the guest experience, and we are looking for a passionate, reliable leader to help us maintain our high standards of service.
The Role
We are seeking a reliable, detail-oriented Supervisor to maintain exceptional customer service and presentation within the restaurant; to start as early as July 2026.
As the Cafe Supervisor, you will play a pivotal role in overseeing the seamless delivery of food and beverages, managing all aspects of customer service within the Café. This hands-on position includes supervising the team during your shift, ensuring the efficient operation of the Café, from setup to cleanup.
Requirements
- Previous experience in a comparable role preferred.
- Must be hands on and take ownership of day-to-day operations.
- Strong attention to detail and genuine pride in delivering high-quality presentation.
- Excellent time-management skills with the ability to work independently or collaboratively as part of a small team.
- Reliable, punctual, and flexible approach to working hours (including weekends)
- Maintain cleanliness and presentation of all dining spaces.
- Physically capable of manual tasks, including prolonged standing, lifting, bending, and carrying.
- Own transport would be advantageous due to the location.
- Promptly report any maintenance issues or inventory shortages to management
- Strictly adhere to Food Safety & Health & Safety processes at all times.
- Provide polite, professional interactions with guests and respond to any requests efficiently and courteously.
Skills We Love
- Experience in cafés, bars, or restaurants required (e.g., making coffee, serving food).
- Experience in hospitality or customer service required.
- Strong interpersonal skills & a customer-focused smile—perfect for chatting with families!
- Full training provided. Just bring your experience & happy spirit!
What’s in it for you
- Competitive Salary depending on experience
- Becoming part of a friendly and dedicated team
- Meeting people from all walks of life and making new friends
- Enjoying the great outdoors and learning something new every day
- Staff discounts across the gardens, shop, cafe and garden membership
- Free staff parking.
- 40hrs per week - £14.26 per hour
If you are hardworking, take pride in your work, and would love to contribute to creating memorable guest experiences, we’d love to hear from you!
Company
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