Call Center Representative - Behavioral Health
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What you'll do
- Answers inquiry calls from all persons with regard to information about hospital services and programs.
- Facilitates the admissions
- verifies insurance information and performs all registration duties.
What they're looking for
- Three (3) years’ experience in customer service required.
Nice to have
- Associate’s Degree in Human Services field preferred.
- Two (2) years’ experience working with psychiatric population preferred.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Overview
- Department: Behavioral Health -Call Center (High Volume Calls)
- Schedule: Per Diem Nights| 7p-7:30a| Must work 4 shifts per month
- Facility: Prime Healthcare Saint Mary of Nazareth Hospital
- Location: 2233 W. Division St. Chicago, IL. Free Parking Available.
Responsibilities
Answers inquiry calls from all persons with regard to information about hospital services and programs. Facilitates the admissions, also verifies insurance information and performs all registration duties.
Qualifications
EDUCATION, EXPERIENCE, TRAINING
1. Associate’s Degree in Human Services field preferred.
2. Two (2) years’ experience working with psychiatric population preferred.
3. Three (3) years’ experience in customer service required.
Pay Transparency
Saint Mary of Nazareth Hospital offers competitive compensation and a reasonable compensation estimate for this role is $21.01 The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.
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The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being. Learn more here: https://www.primehealthcare.com/benefitsthatmattermost/
Employment Status
Per DiemShift
NightsEqual Employment Opportunity
Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
Company
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