Otdcareers·7 days ago
7 days ago
Call Center Sales and Customer Support Agent - T Mobile - TPA
Sign up free to see how well your resume matches this role.
What you'll do
- Take inbound and make outbound calls, and chat inquires to potential and existing customers promoting products and services.
- Understand customer needs and offer appropriate solutions to boost sales.
- Maintain detailed records of customer interactions and sales activity.
- Meet and exceed individual and team sales goals.
- Collaborate with team members to continuously improve processes and customer satisfaction.
What they're looking for
- Ability to handle rejection and remain motivated in a fast-paced sales environment.
- Comfortable using computer systems and multitasking during calls.
- Strong organizational skills and attention to detail.
- High school diploma or equivalent required.
- A positive attitude and willingness to learn and grow within the company.
Nice to have
- Previous sales or call center experience preferred but not mandatory.
- Excellent verbal communication and persuasive selling skills.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Join OneTouch Direct as a Call Center Sales and Customer Support Agent in Tampa, FL supporting T-Mobile and be part of a dedicated team delivering excellent customer service and driving sales growth! Since 1998, we've partnered with Fortune 500 companies to provide outstanding contact center solutions. If you have a passion for sales and connecting with customers, this is the role for you.
- Full-Time Hours: 40 hours per week schedule, with overtime opportunities!
- GREAT Earning opportunities: Competitive hourly pay PLUS uncapped bonuses!
- 6 checks per month: Weekly bonus payouts plus bi-weekly hourly pay checks!
In this sales position, you will:
- Take inbound and make outbound calls, and chat inquires to potential and existing customers promoting products and services.
- Understand customer needs and offer appropriate solutions to boost sales.
- Maintain detailed records of customer interactions and sales activity.
- Meet and exceed individual and team sales goals.
- Collaborate with team members to continuously improve processes and customer satisfaction.
Requirements
- Previous sales or call center experience preferred but not mandatory.
- Excellent verbal communication and persuasive selling skills.
- Ability to handle rejection and remain motivated in a fast-paced sales environment.
- Comfortable using computer systems and multitasking during calls.
- Strong organizational skills and attention to detail.
- High school diploma or equivalent required.
- A positive attitude and willingness to learn and grow within the company.
Benefits
- Full-Time Hours: 40 hours per week schedule, with overtime opportunities!
- GREAT Earning opportunities: Competitive hourly pay PLUS uncapped bonuses!
- 6 checks per month: Weekly bonus payouts plus bi-weekly hourly pay checks!
- Supportive Environment: Classroom training, plus 1-on-1 support to get you going!
- Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!
- Benefits: Health Care Plan (Medical, Dental & Vision)
- Growth: Opportunity for professional advancement as we grow!
- Culture: Diverse, welcoming culture with Employee Resource Groups
- Referrals: Refer a friend and earn up to $2,000 per person!
Company
Otdcareers
Tampa, United States of America
Company facts come from this company's own listings. We only show what the postings themselves carry.