Campaign Fulfillment Manager

Company Description

Do you want to develop your career and make an impact in the fast-growth, fast-moving B2B technology space?

At Informa TechTarget, you’ll collaborate and grow alongside some of the industry’s most respected experts. You’ll work with leading brands and be exposed to world-shaping innovations. You’ll apply your energy and intellect to helping clients be faster to market and faster to revenue.

We’re a vibrant community of over 2,000 world-class practitioners, with offices in 19 locations worldwide. As a Nasdaq-listed company, we are also part of Informa PLC, a global leader in business-to-business events, digital services, and academic research, and a FTSE 100 member recognised as one of Britain's Most Admired Companies.

About Informa TechTarget

Informa TechTarget (Nasdaq: TTGT) informs, influences and connects the world’s technology buyers and sellers, to accelerate growth from R&D to ROI.

With an unparalleled reach of over 220 highly targeted technology-specific websites and more than 50 million permissioned first-party audience members, Informa TechTarget has a unique understanding of and insight into technology markets.

Underpinned by those audiences and their data, we offer expert-led, data-driven, and digitally enabled services that deliver significant impact and measurable outcomes to our clients. We provide our customers with:

• Trusted information that shapes the industry and informs investment
• Intelligence and advice that guides and influences strategy
• Advertising that grows reputation and establishes thought leadership
• Custom content that engages and prompts action
• Intent and demand generation that more precisely targets and converts

Our organization is committed to sustainability, diversity, wellbeing, and ethical working practices. Visit informatechtarget.com and follow us on LinkedIn.

For more information, visit informatechtarget.com and follow us on LinkedIn

Job Description

This role is based in our 240 Blackfriars office.

TechTarget is on the lookout for a Campaign Fulfillment Manager to join our dynamic Client Delivery team, playing a pivotal role in supporting Demand Generation campaigns. This is an exciting opportunity for a detail-oriented, organized, and proactive professional to manage the end-to-end execution of marketing campaigns, ensuring seamless delivery and exceptional results.

About the Role

As a Campaign Fulfillment Manager, you will oversee all the behind-the-scenes elements of Demand Generation campaigns, from inception to completion. Your mission will be to ensure campaigns run smoothly, meet client objectives, and deliver outstanding results. This role requires a sharp problem-solver with a knack for data, a critical thinker with excellent communication skills, and a team player who thrives in a fast-paced, high-pressure environment.

What We’re Looking For

We’re seeking someone who is:

• Meticulous and organized, with a strong eye for detail.
• A problem-solver who can think critically and adapt to challenges.
• Skilled in data management and analysis.
• A strong communicator, able to collaborate effectively across teams.
• A multi-tasker who can prioritize and perform under pressure.

Key Responsibilities

• Campaign Management: Oversee all operational aspects of demand generation programs, ensuring smooth execution from start to finish.
• Requirements Gathering: Collect, assess, and clearly communicate complex campaign requirements to relevant stakeholders.
• Campaign Monitoring: Track and evaluate the progress and health of campaigns, ensuring they stay on course.
• Quality Assurance: Deliver top-notch customer service by ensuring all deliverables meet quality standards and align with client goals.
• Issue Resolution: Identify and troubleshoot campaign or client-facing issues promptly and effectively.
• Reporting: Provide detailed status and performance reports to Sales, Customer Success, and Client Delivery Leadership.
• Revenue Management: Monitor and manage forecasted revenue, ensuring alignment with business goals.
• Pacing and Delivery: Use reporting tools to track program pacing and collaborate with internal teams to ensure timely delivery of campaigns.
• Operational Support: Handle day-to-day operational tasks and take on additional projects as needed.

Qualifications

• Education: Bachelor’s degree preferred (fields such as Marketing, Management, or Business are a plus, but not mandatory).
• Experience: 0-2 years of professional experience (prior experience as a Campaign Manager is advantageous but not required).
• Attention to Detail: Exceptional organizational skills and a meticulous eye for detail.
• Proactive and Dependable: Proven ability to take initiative, work independently, and demonstrate reliability.
• Communication Skills: Strong verbal and written communication abilities, with a focus on clarity and professionalism.
• Industry Knowledge: Eagerness to understand the specific needs of B2B advertisers, IT professionals, and the broader IT industry.
• Collaboration and Adaptability: Comfortable working with diverse teams in a fast-paced environment, managing multiple projects and meeting tight deadlines.
• Time Management: Excellent ability to prioritize tasks, multi-task effectively, and deliver results under pressure.
• Technical Proficiency: Proficient in Microsoft Office Suite and other relevant computer applications.

Additional Information

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.

TechTarget, Inc., doing business as Informa TechTarget, including its subsidiaries is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, colour, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence.

Informa TechTarget complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable federal, state or local law.

Our benefits include:

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• A flexible range of personal benefits to choose from, plus company funded private medical cover
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
• Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
• Recognition for great work, with global awards and kudos programmes
• As an international company, the chance to collaborate with teams around the world