HCLTech·IT Services·1 day ago
1 day ago
Campus Beginner
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What you'll do
- Monitor applications, servers, and system alerts using monitoring tools.
- Identify, analyze, and troubleshoot application issues.
- Create and manage incident tickets as per defined processes.
- Escalate critical incidents to relevant support teams.
- Track incidents until resolution and provide timely updates.
- Perform routine health checks and ensure application availability.
- Maintain operational logs and documentation.
What they're looking for
- Basic understanding of IT infrastructure and applications.
- Knowledge of Windows/Linux operating systems.
- Familiarity with SQL fundamentals and database concepts.
- Understanding of Incident Management and ITIL concepts.
- Good analytical and problem-solving skills.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Job Description
Campus-Beginner
Vijayawada, Andhra Pradesh
Job Summary
Monitor applications, servers, and system alerts using monitoring tools.Identify, analyze, and troubleshoot application issues.Create and manage incident tickets as per defined processes.Escalate critical incidents to relevant support teams.Track incidents until resolution and provide timely updates.Perform routine health checks and ensure application availability.Maintain operational logs and documentation.
Key Responsibilities
Basic understanding of IT infrastructure and applications.
Knowledge of Windows/Linux operating systems.
Familiarity with SQL fundamentals and database concepts.
Understanding of Incident Management and ITIL concepts.
Good analytical and problem-solving skills.
Skill Requirements
Other Requirements
IT Services
Company
HCLTechIT Services
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