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11 days ago
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Allianz·11 days ago
11 days ago

Care Advisor- Medical

Cairo, EgyptFull-timeMid · 2-5 years

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About this role

Become part of our team as a Care Advisor, serving as the first point of contact for customers and healthcare providers. Provide professional guidance on medical and insurance matters, ensuring efficient case management and outstanding service. Ideal for candidates with a medical background and experience in customer-facing roles.

Skills

  • medical background
  • customer service
  • fluency in english
  • insurance industry experience
  • contact center operations
  • microsoft word
  • microsoft excel
  • ai-enabled service platforms
  • data analytics
  • cloud-based technologies
  • case management
  • documentation
  • interpersonal skills
  • stakeholder management
  • problem resolution
  • service level management
  • ethical ai practices
H1B sponsor likely
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