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Jobs / Customer Service Team Lead in United Kingdom
4 days ago
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JR
Jupiter Recruitment·4 days ago
4 days ago

Care Supervisor

Birmingham, United KingdomFull-timeMid · 2-5 yearsCustomer Service Team Lead

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Must-have skills for this role

  • nvq level 3

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Apply faster with autofill FREEThe NextRaise extension autofills your application in one click.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

What you'll do

  • Coordinating care schedules and staff rotas
  • Matching carers to our service users based on needs and preferences
  • Maintaining accurate records and compliance requirements
  • Liaising with service users, families, care staff, and healthcare professionals
  • Responding to changes in care requirements and operational needs
  • Ensuring high standards of care and customer service are maintained

What they're looking for

  • NVQ Level 3 in Health & Social Care or working towards this

Nice to have

  • Previous experience in a similar role
  • Previous experience within the health & social care industry
  • Excellent communication and organisational skills
  • Ability to work effectively under pressure and manage competing priorities
  • Good IT skills and experience using rota or care management systems
  • A positive, flexible, and team-focused approach
  • Knowledge of the care sector and CQC requirements

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

A fantastic new job opportunity has arisen for a skilled Care Co-ordinator to work at the main office of a leading care company based in Birmingham, West Midlands

This is an excellent opportunity to join a market leading Care Company specialising in supporting people with various lifelong conditions including elderly care and learning disabilities

* *To be considered for this position you must hold NVQ Level 3 in Health & Social Care or working towards this * *

As the Care Co-ordinator your key responsibilities include:

  • Coordinating care schedules and staff rotas
  • Matching carers to our service users based on needs and preferences
  • Maintaining accurate records and compliance requirements
  • Liaising with service users, families, care staff, and healthcare professionals
  • Responding to changes in care requirements and operational needs
  • Ensuring high standards of care and customer service are maintained

The following skills and experience would be preferred and beneficial for the role:

  • Previous experience in a similar role
  • Previous experience within the health & social care industry
  • Excellent communication and organisational skills
  • Ability to work effectively under pressure and manage competing priorities
  • Good IT skills and experience using rota or care management systems
  • A positive, flexible, and team-focused approach
  • Knowledge of the care sector and CQC requirements

The successful Care Co-ordinator will receive an excellent salary of £28,000 - £30,000 per annum. This exciting position is a permanent full time role working on days. In return for your hard work and commitment you will receive the following generous benefits:

  • Genuine career progression opportunities
  • Ongoing training and professional development
  • Supportive and experienced senior leadership team
  • Pension scheme
  • Generous annual leave entitlement
  • Free parking + much more

Reference ID: 7383

To apply for this fantastic job role, please call on 0121 638 0567 or send your CV

Company

JR
Jupiter Recruitment
Birmingham, United Kingdom

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Jupiter Recruitment's careers site·first seen 22 Sept 2026·last verified 22 Sept 2026·How we source jobs

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