Career Advocate

Company Description

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Job Description

• Meets with participants to identify barriers to employment and develop strategies to manage these issues
• Maintains regular contact with caseload to provide guidance and referrals to help participant retain employment
• Maintains complete, accurate and timely case notes and related records in manual and/or electronic systems
• Creates, updates, and completes of job seeker activities, document in appropriate systems according to contract deadlines
• Facilitates and delivers job readiness curriculum to participants
• Develops resumes with participants and maintains roster of resumes for participants seeking employment
• Creates and maintains employer contacts
• Develops and maintains collaborative worksite agreements between program and area employers
• Meets with employers to create a pipeline of employment for participants in program
• Ensures access to supportive services and retention services for participants
• Manages outreach to referrals / participants who fail to show for appointment
• Creates, updates, and ensures completion of plans according to contract deadlines
• Attends scheduled weekly unit meetings
• Works cross-functionally with other Equus programs within designated service area
• Monitors and records job seeker participation in required activities
• Knows, understands, and implements current and future company and contract specific policies, SOPs, and Operations Memos
• Ensures confidentiality of job seeker information and protect and secure company equipment and property
• Authorizes, distributes, and reconciles transportation assistance
• Ensures timely submission and preparation of documentation for scanning
• Utilizes a trauma-informed mindset in all interactions and adopt trauma-responsive practices
• Other duties as assigned

Qualifications

• Associate degree in related field and minimum two year’s work experience in related field, or a satisfactory equivalent of education and experience
• Knowledgeable about community resources and able to work with and relate to job seekers and be culturally sensitive
• Knowledgeable about Workforce programs and can navigate appropriate state and contract specific system(s)
• Ability to work independently/self-starter while remaining in communication
• Computer literate and have MS Word and Excel skills at minimum, and the ability to learn specialized databases and software systems
• Bilingual a plus
• Ability to travel locally up to 20% of the time

Additional Information

This Job Description is not intended to be all inclusive.  Therefore, the employee may be requested to perform other reasonable duties as assigned by the immediate supervisor or other management as required. 

The Company reserves the right to revise or change job duties as business requirements dictate.  It is mutually agreed that the job description does not constitute a written or implied contract of employment.  It is also understood that the company reserves the right to change work schedules as required, including overtime. 

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.