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Jobs / Customer Service Team Lead in United States of America
5 days ago
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Mypath·5 days ago
5 days ago

Caregiver Supervisor

Fort Atkinson, United States of AmericaMid · 2-5 yearsCustomer Service Team Lead

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Must-have skills for this role

  • supervision
  • client care
  • communication
  • problem-solving

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What you'll do

  • Supervise caregiver staff along with training, coaching and mentoring your team.
  • Provide supervision of personnel and client care, enhance the overall health, safety, and welfare of the clients and programming.
  • Assist client with activities of daily living including physical assistance and personal cares.
  • Redirect challenging behaviors - Promote independence and quality of life.
  • Assist with the cooking, cleaning in the home.
  • All other duties as assigned.

What they're looking for

  • Minimum of 18 years of age
  • Reliable transportation to and from programs and training classes
  • Communication & Problem-Solving skills
  • Successful completion of a caregiver background check, TB test and Health Screen
  • Valid Driver’s License with 3 years of acceptable driving record, required

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Majority Women Employee-Owned. Empowered by Everyone to Transform Lives.


Overview

Grow with Homes for Independent Living as a Caregiver assisting adult clients with behavioral, medical and/or physical disabilities in a residential home setting. Ensure clients safety, assist clients with daily tasks, be a positive influence chaperoning fun events plus redirect behaviors as needed.  HIL is looking for a Direct Support Supervisor (DSS) to join our team.  A DSS provides supervision for the direct care support team members.

As a Direct Support Supervisor, you will:

  • Supervise caregiver staff along with training, coaching and mentoring your team. Provide supervision of personnel and client care, enhance the overall health, safety, and welfare of the clients and programming.
  • Assist client with activities of daily living including physical assistance and personal cares.
  • Redirect challenging behaviors - Promote independence and quality of life.
  • Assist with the cooking, cleaning in the home.
  • All other duties as assigned.

Benefits:

  • Competitive hourly pay $16.00 - $18.00 per hour, plus shift differential, extra $1.00 hr. on 2nd shift AND Extra $2.00 hr. on weekends. Pay based on experience, location and shift. Full-time and part-time hours available.
  • Set schedules with guaranteed hours, ability to pick up overtime
  • Wage increases with experience
  • 4 weeks of PTO every year
  • $2,000 Referral Bonus Program
  • Full benefit package, including medical, dental, vision insurance, 401k plan, ESOP and more!

Qualifications:

  • Minimum of 18 years of age
  • Reliable transportation to and from programs and training classes
  • Communication & Problem-Solving skills
  • Successful completion of a caregiver background check, TB test and Health Screen
  • Valid Driver’s License with 3 years of acceptable driving record, required

Additional Information

MyPath and its Operating Companies provide specialized services and dignified care for children, adolescents and adults with special needs. Our companies provide a spectrum of services and support which promote the ability of those we serve to live as independently as possible in the community.


MyPath is composed of a beautifully diverse spectrum of employees with different characteristics, abilities, and life experiences. We believe that equitable, diverse, and inclusive practices in our workspaces are integral to the existence of MyPath. We value our diverse spectrum of Owners, the individuals we serve and the communities we encounter.


Our success as an organization is directly proportional to our ability to create belonging and genuinely engage our Owners and potential Owners.  We ask for demographic information so that we can be intentional in supporting our Owners best.  Although not required, we would appreciate you sharing to help our commitment of cultivating a diverse, equitable, inclusive, and belonging MyPath.


Our Culture

At MyPath, we support an ownership culture throughout the organization. Our culture is based on our five beliefs and behaviors:

  • Passion

  • Accountability

  • Teamwork

  • Openness

  • Continuous Learning and Innovation

As an employee owner, you can expect transparency, respect and appreciation. You’ll impact the place you work and map a career within MyPath. With your passion and our breadth of services, your options are nearly limitless!

MyPath is proudly Majority Women Employee-Owned, with women leading at every level from the frontline to the boardroom. Our strength comes from all of us. Every Owner, regardless of gender, plays a vital role in shaping our culture, driving our mission, and building a workplace where opportunity and ownership are shared by all.

MyPath is an Equal Opportunity Employer (EOE) committed to fostering a diverse, equitable, and inclusive workplace. We embrace the unique characteristics, abilities, and life experiences of our employees and believe that equitable and inclusive practices are essential to our success. We value the diversity of our Owners, the individuals we serve, and the communities we engage with.

Company

Mypath
Fort Atkinson, United States of America

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Mypath's careers site·first seen 16 Sept 2026·last verified 16 Sept 2026·How we source jobs

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