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Jobs / Customer Support Specialist in United States of America
1 month ago
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Sevencounties·1 month ago
1 month ago

Certified Adult Peer Support Specialist and Registered Alcohol and Drug Peer Support Specialist - ACT Team

Louisville, United States of AmericaMid · 2-5 yearsCustomer Support Specialist

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Must-have skills for this role

  • peer support
  • recovery planning
  • crisis plan
  • case management

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What you'll do

  • Serves as an active member of the client’s treatment team, including participation in team meetings and treatment planning meetings.
  • Assists clients in development of recovery plan, including psychiatric advance directives and crisis plan.
  • Provides education and resources about recovery and wellness.
  • Implements and coordinates recovery plans for individual clients in assigned population group, including evaluation, consultation, and education, and follow-up services.
  • Serves as role model for clients by sharing own recovery process and teaching effective coping techniques and self-help strategies.
  • Connects to resources and services for individual clients in collaboration with case management services.
  • Maintains accurate, thorough records on all assigned cases and uses documentation to assist clients in evaluating progress.
  • Provides advocacy services on behalf of clients.
  • Informs supervisor, and other members of treatment team as indicated, of issues/concerns related to individual clients.
  • Manages client caseload, client services, and activities to maximize direct care client time and reach expected productivity targets
  • Maintains continuing education requirements and required training documentation in record management systems

What they're looking for

  • High School Diploma or equivalent.
  • Active Kentucky Adult Peer Support Specialist Certification
  • Active Registration with Kentucky Board of Alcohol and Drug Counselors
  • Maintains continuing education requirements and required training documentation in record management systems to maintain Certification
  • Maintains continuing education requirements and required training documentation in record management systems to maintain Registration
  • Attest to one year recovery as defined by AODE Regulations.
  • Attest to one year recovery as defined by Kentucky Board of Alcohol and Drug Counselors
  • Have a current or past diagnosis of a mental health disorders, and have received or be receiving treatment
  • Eighteen years of age or older.

Nice to have

  • Preferred two (2) years in recovery.
  • Preferred over six months’ experience as a Peer Support Specialist and/or leading recovery groups or programs.

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer


Job Description:

ESSENTIAL JOB FUNCTIONS

Serves as an active member of the client’s treatment team, including participation in team meetings and treatment planning meetings.  Assists clients in development of recovery plan, including psychiatric advance directives and crisis plan.  Provides education and resources about recovery and wellness.  Implements and coordinates recovery plans for individual clients in assigned population group, including evaluation, consultation, and education, and follow-up services.  Serves as role model for clients by sharing own recovery process and teaching effective coping techniques and self-help strategies.  Connects to resources and services for individual clients in collaboration with case management services.  Maintains accurate, thorough records on all assigned cases and uses documentation to assist clients in evaluating progress.  Provides advocacy services on behalf of clients.  Informs supervisor, and other members of treatment team as indicated, of issues/concerns related to individual clients.  Manages client caseload, client services, and activities to maximize direct care client time and reach expected productivity targets  Maintains continuing education requirements and required training documentation in record management systems

EDUCATION

  • High School Diploma or equivalent. 
  • Active Kentucky Adult Peer Support Specialist Certification
  • Active Registration with Kentucky Board of Alcohol and Drug Counselors
  • Maintains continuing education requirements and required training documentation in record management systems to maintain Certification
  • Maintains continuing education requirements and required training documentation in record management systems to maintain Registration
  • Attest to one year recovery as defined by AODE Regulations.
  • Attest to one year recovery as defined by Kentucky Board of Alcohol and Drug Counselors
  • Preferred two (2) years in recovery. 

EXPERIENCE

               

  • Have a current or past diagnosis of a mental health disorders, and have received or be receiving treatment
  • Preferred over six months’ experience as a Peer Support Specialist and/or leading recovery groups or programs. 
  • Good interpersonal skills and written and oral communication skills.   
  • Knowledge of applicable population group and principles/philosophy of recovery

PHYSICAL DEMANDS/REQUIREMENTS

  • Position requires lifting of 20 pounds maximum, with frequent lifting and/or carrying of items weighing up to ten pounds. 
  • Normal work tasks may involve exposure to blood, bodily fluids, or tissue. 
  • May involve 24-hour on-call responsibilities.
  • Eighteen years of age or older. 

Time Type:

Full time

Company

Sevencounties
Louisville, United States of America

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Sevencounties's careers site·first seen 12 Aug 2026·last verified 8 Sept 2026·How we source jobs

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