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Jobs / Customer Support Specialist in United States of America
1 month ago
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Sevencounties·1 month ago
1 month ago

Certified Adult Peer Support Specialist and Temporary Registered Alcohol and Drug Peer Support Specialist - KORE

Louisville, United States of AmericaTemporaryMid · 2-5 yearsCustomer Support Specialist

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Must-have skills for this role

  • peer support
  • recovery planning
  • crisis plan
  • case management

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About this role


Job Description:

ESSENTIAL JOB FUNCTIONS

Serves as an active member of the client’s treatment team, including participation in team meetings and treatment planning meetings.  Assists clients in development of recovery plan, including psychiatric advance directives and crisis plan.  Provides education and resources about recovery and wellness.  Implements and coordinates recovery plans for individual clients in assigned population group, including evaluation, consultation, and education, and follow-up services.  Serves as role model for clients by sharing own recovery process and teaching effective coping techniques and self-help strategies.  Connects to resources and services for individual clients in collaboration with case management services.  Maintains accurate, thorough records on all assigned cases and uses documentation to assist clients in evaluating progress.  Provides advocacy services on behalf of clients.  Informs supervisor, and other members of treatment team as indicated, of issues/concerns related to individual clients.  Manages client caseload, client services, and activities to maximize direct care client time and reach expected productivity targets  Maintains continuing education requirements and required training documentation in record management systems

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform job-related tasks other than those specifically presented in this description.

EDUCATION

  • High School Diploma or equivalent. 
  • Certified Adult Peer Support Specialist as defined by the Kentucky BHDID, and
  • Active Temporary Registration with KY Alcohol and Drug Counselor’s Board
  • Maintains continuing education requirements and required training documentation in record management systems to maintain Certification and becomes Registered Alcohol & Drug Peer Support Specialist  within nine months of employment. 
  • Attest to one year recovery as defined by KY Alcohol & Drug Counselor regulations. 
  • Preferred two (2) years in recovery. 

EXPERIENCE           

  • Preferred over six months’ experience as a Peer Support Specialist and/or leading recovery groups or programs. 
  • Good interpersonal skills and written and oral communication skills.   
  • Knowledge of applicable population group and principles/philosophy of recovery

PHYSICAL DEMANDS/REQUIREMENTS

  • Position requires lifting of 20 pounds maximum, with frequent lifting and/or carrying of items weighing up to ten pounds. 
  • Normal work tasks may involve exposure to blood, bodily fluids, or tissue. 
  • May involve 24-hour on-call responsibilities.
  • Eighteen years of age or older. 

Within the bounds of their respective job descriptions, all staff are expected to exercise principle-centered leadership, focused on customer service responsiveness, with a continuous quality improvement orientation.  Additionally, all staff are expected to develop a working knowledge of and follow all policies and procedures related to safety management and other Joint Commission standards.

Time Type:

Full time

Company

Sevencounties
Louisville, United States of America

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Sevencounties's careers site·first seen 20 Aug 2026·last verified 8 Sept 2026·How we source jobs

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