Chief Of Staff / Founder's office
Bengaluru, IndiaFull-timeMid · 5-12 years
About this role
Location: Bengaluru, India
Reporting to: Manoj Agarwal, Co-Founder, Xoxoday
Role Type: Full-time | Leadership Track Role
The Role
This is one of the most impactful roles at Xoxoday. You will work directly with the Founder (Manoj Agarwal - https://www.linkedin.com/in/manojagarwal3/) to drive strategic initiatives, accelerate execution and solve complex cross-functional problems. You will operate across processes, product, AI, GTM and business operations—owning projects that don't naturally belong to any single team.
This is not a coordination role. It is a builder's role. You will be expected to understand problems deeply, use data to drive decisions, leverage AI aggressively, and ensure that important initiatives get executed at a very high quality.
What You'll Do
- Partner closely with the Founder on strategic company initiatives.
- Drive execution across multiple functions in the organization.
- Own cross-functional projects from idea to implementation.
- Build operating mechanisms to improve execution speed across the company.
- Design dashboards and KPIs to monitor business and product performance.
- Use AI extensively to automate workflows and improve productivity across teams.
- Identify bottlenecks, remove execution gaps and ensure accountability.
- Build scalable operating processes instead of solving problems manually.
What We're Looking For
- 5–12 years of experience in B2B SaaS, fintech or high-growth technology companies.
- Prior experience as founder or Founder's Office, business operations
- Experience working directly with founders or CXOs.
- Outstanding analytical and structured problem-solving skills.
- Strong product thinking with the ability to simplify complex problems.
- Highly data-driven and comfortable with Excel, BI tools and metrics.
- Excellent understanding of AI tools and how to apply them in real business workflows.
- Exceptional project management and execution skills.
- Ability to influence senior stakeholders without formal authority.
- Excellent written and verbal communication.
- High ownership and bias for action.
Preferred Experience
- Experience at high growth startups, international experience, fintech, loyalty, rewards experience ll be a plus.
- Previous startup founder or founding team experience.
- Built internal AI workflows or implemented AI across business functions.
- Product management experience is a strong plus.
You'll Thrive Here If You...
- Love solving ambiguous problems.
- Think in systems rather than tasks.
- Can move seamlessly between strategy and execution.
- Obsess over speed and quality.
- Are highly organized and follow through relentlessly.
- Enjoy using AI as a force multiplier.
- Are comfortable challenging assumptions with data.
- Execution first mindset with proper plans.
Why Join?
- Work directly with the Founder on the company's highest-impact initiatives.
- Drive decisions that shape products used by thousands of enterprises globally.
- Build AI-first operating models and influence how a modern SaaS company scales.
- Take ownership beyond traditional job boundaries and create outsized impact.
- Accelerate your growth by working across product, technology, GTM and business strategy.