Claims and Risk Manager
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What you'll do
- Lead the evaluation of incidents from initial report through claim submission, applying professional judgment to assess liability, severity, and exposure.
- Partner directly with Safety and Regional Risk teams to ensure incidents are properly investigated, documented, and positioned to support favorable claim outcomes.
- Review and validate all incident and claim documentation for accuracy, completeness, and defensibility prior to submission.
- Identify gaps, inconsistencies, and risk factors in reporting; work with field teams to resolve deficiencies and strengthen claim quality.
- Oversee timely reporting and submission of claims to carriers and TPAs in accordance with policy requirements and deadlines.
- Monitor active claims for escalation indicators, high-exposure risks, and trends; provide insight and recommendations to Regional Risk leadership.
- Participate in claim reviews, strategy discussions, and audits, contributing analysis and documentation to support claim outcomes.
- Maintain organized, audit-ready files to support claims, litigation, and insurance compliance requirements.
- Drive continuous improvement in incident reporting processes, documentation standards, and risk controls to reduce claim frequency and severity.
What they're looking for
- 3+ years of claims handling, insurance adjusting, or risk management experience required.
- Strong understanding of liability determination, claims lifecycle, and insurance practices.
- Proven ability to assess risk exposure and influence claim outcomes through investigation and documentation.
- Strong analytical, investigative, and decision-making skills.
- High attention to detail with a focus on accuracy and defensibility.
- Proficiency in Microsoft Excel and claims/document management systems.
- Strong communication skills with the ability to coordinate across field teams, leadership, and external partners.
- Possess critical thinking skills.
- Able to effectively communicate with others.
- Ability to communicate in writing.
Nice to have
- Adjuster experience strongly preferred (carrier, TPA, or self-insured environment).
- Bachelor’s degree in Risk Management, Business, Safety, or related field preferred.
- Experience supporting or partnering with Safety teams in high-risk industries (construction, utilities, energy) preferred.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
About Us
NorthStar Energy Solutions, a Quanta Services, Inc. (NYSE:PWR) company, is headquartered in Grand Prairie, TX and operates across the Central Southwest part of the United States. We are leaders specializing in transmission lines, distribution lines, substation construction, foundations, storm damage repairs, and electrical contracting.
Joining our team means being part of an organization that values drive and inclusion. We focus on career development and reward excellence, recognizing each team member's unique contributions. We're at the forefront of powering modern life. Discover how your skills and dedication can make a real difference to us.
About this Role
NorthStar Energy Solutions is hiring! The Claims & Risk Manager is responsible for leading NorthStar Energy Solutions’ incident-to-claim lifecycle, working directly with the Safety and Regional Risk teams to assess, manage, and influence claim outcomes. This role applies adjuster-level expertise to evaluate incident severity, determine exposure, and ensure all claims are supported by accurate, thorough, and defensible documentation.
What You'll Do
- Lead the evaluation of incidents from initial report through claim submission, applying professional judgment to assess liability, severity, and exposure.
- Partner directly with Safety and Regional Risk teams to ensure incidents are properly investigated, documented, and positioned to support favorable claim outcomes.
- Review and validate all incident and claim documentation for accuracy, completeness, and defensibility prior to submission.
- Identify gaps, inconsistencies, and risk factors in reporting; work with field teams to resolve deficiencies and strengthen claim quality.
- Oversee timely reporting and submission of claims to carriers and TPAs in accordance with policy requirements and deadlines.
- Monitor active claims for escalation indicators, high-exposure risks, and trends; provide insight and recommendations to Regional Risk leadership.
- Participate in claim reviews, strategy discussions, and audits, contributing analysis and documentation to support claim outcomes.
- Maintain organized, audit-ready files to support claims, litigation, and insurance compliance requirements.
- Drive continuous improvement in incident reporting processes, documentation standards, and risk controls to reduce claim frequency and severity.
What You'll Bring
Job Requirements
- 3+ years of claims handling, insurance adjusting, or risk management experience required.
- Adjuster experience strongly preferred (carrier, TPA, or self-insured environment).
- Strong understanding of liability determination, claims lifecycle, and insurance practices.
- Proven ability to assess risk exposure and influence claim outcomes through investigation and documentation.
- Strong analytical, investigative, and decision-making skills.
- High attention to detail with a focus on accuracy and defensibility.
- Proficiency in Microsoft Excel and claims/document management systems.
- Strong communication skills with the ability to coordinate across field teams, leadership, and external partners.
Skills Requirements:
- Possess critical thinking skills.
- Able to effectively communicate with others.
- Ability to communicate in writing.
Preferred Qualifications
- Bachelor’s degree in Risk Management, Business, Safety, or related field preferred.
- Experience supporting or partnering with Safety teams in high-risk industries (construction, utilities, energy) preferred.
What You'll Get
As a Quanta Services employee, we offer a wide range of benefits to fit your needs.
- 401(k) with immediate matching and vesting
- Fully comprehensive benefits packages; Medical, Dental, Vision
- Your choice of PPO, HSA, FSA
- Short term and long term benefits
- Employee discounts on consumer goods
Equal Opportunity Employer
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law.We are an Equal Opportunity Employer, including disability and protected veteran status. We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company’s Human Resources department.
Company
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