Claims Assistant (P&C)
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About this role
Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career.
MiniCo has nearly 50 years of experience in program management, underwriting, binding authority, and claims, offering a portfolio of exclusive programs to address even the most unique risk exposures. Our dedicated program teams provide niche underwriting process and flexibility, industry specialization, and unparalleled customer service. Today, MiniCo is a member of the Jencap Program Administrators division, offering multiple specialty property and casualty insurance products for a variety of unique industries and exposures.
The Claims Assistant (P&C) will work a hybrid schedule from our Phoenix AZ, office.
Responsibilities
- Set up new reported claims, handle incoming claims calls, and other administrative duties.
- Ability to understand insurance policies to determine claim set up and policy types.
- Take incoming new and existing claim calls.
- Ability to communicate effectively with the public.
- Ability to analyze information received when a new claim is submitted
- Ability to enter check requests and reserves from the adjuster
- Do monthly reporting as requested
- Pay and track vendor invoices
- Generate letters and other correspondence based on claim type
- Follow appropriate claims procedures for the reserving, and payment of loss or expense.
- Review coverage questions with claims Manager and/or appropriate personnel of the principal.
- Perform other duties as assigned.
Qualifications
- 1 - 2 years of Insurance claim work experience in an insurance office or with a carrier.
- Ability to make independent decisions.
- Understanding of business line of products, policy language, exclusions, forms/endorsements, and effective claims handling practices.
- P&C experience preferred.
- Attention to detail ensuring accuracy.
- Openness to the ideas and expertise of others and the ability to actively solicit input and share ideas.
The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. Discretionary incentive compensation may be awarded. Jencap also offers a range of benefits and programs, based on eligibility, which currently include but are not limited to; comprehensive health care coverage, a 401k plan, and tuition reimbursement. Jencap is an emerging and rapidly growing leader in the industry and as such, we approach talent acquisition as an opportunity to identify the best talent. Therefore, the level of the role and compensation may vary depending upon the best available candidate.
Want the opportunity to build something new? Expand your knowledge and stretch your experience through new and emerging risks? Have your voice heard, your skills properly applied, and to add tangible value to an organization? You’re in the right place.
Jencap is dynamic, bold, tenacious, and trusted in the industry. Here, you are not just one of the many, you are one of us. We truly are better together.
Jencap is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or citizenship status, sexual orientation, gender identity or expression, pregnancy, marital or familial status, disability status, medical condition, genetic information, military or veteran status, political affiliation, or any other characteristic protected by law. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard, as we believe that that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
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