Cleaning Supervisor

Cleaning Supervisor

Fort Augustus, Scotland

Pay: £16.23 per hour (Travel allowance provided)
Hours: 73.5 hours per week - 10.5hrs per day
Rotation: 3 weeks on / 3 weeks off

Please note: This role is subject to a DBS check, which will be arranged by the company.

Set in the beautiful surroundings of Fort Augustus in the Scottish Highlands, this is a unique opportunity to work in a truly stunning and remote location. Situated at the southwestern tip of Loch Ness in the Great Glen, it is a key village known for its canal locks and scenic Highland setting between Inverness and Fort William.

Role Overview
You will be responsible for delivering a high-quality cleaning and housekeeping service in line with company standards, contract requirements, and agreed performance and financial targets.

At the heart of the role is a strong focus on resident experience. By maintaining consistently high standards across accommodation, welfare, and communal spaces, you will help create a safe, welcoming, and well-maintained environment where residents can relax, recharge, and feel at home. You will take pride in ensuring bedrooms, shared areas, and recreational facilities are presented to a high standard, creating spaces that residents are comfortable using and proud of.

Through friendly and positive interactions, you will build strong professional relationships with residents, helping to create a warm and approachable atmosphere across the village. You will also play a key role in supporting village activities and events, ensuring spaces are prepared to a high standard and contribute to an engaging and inclusive community environment.

By listening to resident feedback and recognising opportunities to enhance satisfaction, you will actively contribute to continuous improvement across the village, promoting facilities and encouraging engagement in village life. In doing so, you will act as a proud ambassador for Sodexo's Remote Living proposition, helping to create a true home-from-home experience for every resident.

What you'll do

• Manage the day-to-day delivery of cleaning and housekeeping services to agreed standards and KPIs
• Ensure full compliance with Health & Safety, COSHH, hygiene, fire safety, and safe working practices
• Supervise, support, and monitor team performance to maintain high service standards
• Train staff to ensure cleaning procedures and schedules are consistently followed
• Carry out regular quality checks and complete all required documentation
• Manage cleaning materials, equipment, and assets, ensuring safe use and timely maintenance
• Ensure appropriate use of safety signage and promote a safe working environment
• Deliver excellent customer service, responding to feedback and resolving issues where possible
• Report incidents, accidents, and irregularities promptly and take appropriate action
• Attend training sessions and team meetings as required
• Provide ongoing guidance, support, and coaching to team members
• Monitor team performance, conduct, and productivity
• Organise workloads to ensure smooth and continuous service delivery
• Promote high standards of hygiene, safety, and professionalism at all times

What you'll bring

• Experience in cleaning or housekeeping services
• Previous experience supervising or leading a team
• Strong communication and customer service skills
• Good understanding of Health & Safety practices

Desirable

• BICSc Level 1 (or equivalent)
• Experience working in a compliance-driven environment

What We Offer

• Competitive rate of pay
• All meals and accommodation provided during your working rotation
• Free on-site facilities, including a fully equipped 24/7 gym and social bar
• Laundry service available
• Structured rotation: 3 weeks on / 3 weeks off

Why Sodexo?

Wellbeing support and Employee Assistance Programme
24/7 virtual GP and retail discounts
Pension and development opportunities
Inclusive and supportive workplace

Join Sodexo and be part of something greater

We are a Disability Confident Leader employer, committed to supporting disabled candidates and creating an inclusive workplace.

Join a team that values you for being you.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications