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Jobs / Customer Service Team Lead in United Kingdom
19 days ago
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VA
VANRATH·19 days ago
19 days ago

Cleaning Supervisor - Belfast

Belfast, United KingdomFull-timeMid · 2-5 years₹36.8L/yr · est.Customer Service Team Lead

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Must-have skills for this role

  • cleaning
  • supervisory
  • team leadership
  • health & safety

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What you'll do

  • Oversee all staff induction and training, ensuring compliance and identifying retraining needs
  • Manage staff performance and disciplinary issues in line with company policies
  • Maintain a safe working environment for all team members
  • Address client queries promptly, ensuring high levels of satisfaction
  • Coordinate cleaning schedules and cover arrangements
  • Identify areas for operational improvement to boost productivity and efficiency
  • Conduct weekly meetings with Operations Managers and interface with clients for KPI reporting

What they're looking for

  • Proven supervisory experience within the cleaning industry, preferably across multiple sectors
  • Strong IT skills, including use of HR systems, payroll, and audit tools
  • Full driving licence
  • Excellent communication skills
  • Financial acumen with experience in budget management
  • Health & Safety knowledge and basic statutory training
  • Ability to lead, motivate, and manage teams effectively

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Cleaning Supervisor - Night Shift - £35k

A leading facilities management provider with a strong reputation for delivering exceptional service and fostering a family-oriented culture is seeking a dedicated Cleaning Supervisor. If you're a customer-focused leader who takes pride in your work and wants to be part of a dynamic team, we have an exciting opportunity for you!

Salary/Benefits

  • £35,000 annual salary
  • 25 days' pro-rata annual leave
  • Life assurance
  • Company pension scheme
  • Employee assistance programmes for health and wellbeing
  • Financial education and advisory services
  • Leadership and development programmes
  • Regular company events

About your next employer
This well-established facilities management company specialises in soft services, catering, and ancillary support across various sectors. Renowned for their family values-doing the right thing, having fun, and growing together-they manage multi-sector contracts including office, industrial, and educational facilities. As a prominent player in the market, they offer a supportive environment for career development within a forward-thinking organisation.

About you

  • Proven supervisory experience within the cleaning industry, preferably across multiple sectors
  • Strong IT skills, including use of HR systems, payroll, and audit tools
  • Full driving licence
  • Excellent communication skills
  • Financial acumen with experience in budget management
  • Health & Safety knowledge and basic statutory training
  • Ability to lead, motivate, and manage teams effectively

What you'll do

  • Oversee all staff induction and training, ensuring compliance and identifying retraining needs
  • Manage staff performance and disciplinary issues in line with company policies
  • Maintain a safe working environment for all team members
  • Address client queries promptly, ensuring high levels of satisfaction
  • Coordinate cleaning schedules and cover arrangements
  • Identify areas for operational improvement to boost productivity and efficiency
  • Conduct weekly meetings with Operations Managers and interface with clients for KPI reporting

For further information on this job, apply via the link or contact the VANRATH office for a confidential chat today.

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IND04

Company

VA
VANRATH
Belfast, United Kingdom

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from VANRATH's careers site·first seen 22 Sept 2026·last verified 22 Sept 2026·How we source jobs

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