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Jobs / Solutions Architect in United States of America
26 days ago
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Abovelending·26 days ago
26 days ago

Client Solutions Specialist

RemoteFull-timeRemoteMid · 2-5 years₹1,992/yr · est.Solutions Architect

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Must-have skills for this role

  • communication
  • retention
  • problem solving

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Apply faster with autofill FREEabovelending uses Lever - autofill it instead of retyping.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

What you'll do

  • Call clients when a payment is missed to find out what happened and help them get back on track before a small problem becomes a large one
  • Make the conversation easy to have and leave the client with a specific plan they can actually keep
  • Drive save and retention efforts to bring clients current again and secure commitments that actually get paid

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Above Lending is a next-generation financial services company helping everyday Americans break the cycle of high-cost debt and move toward a stronger financial future. Through customized lending solutions, competitive rates, and personalized support, our mission is to simplify the lending process and help our clients achieve financial well-being. We are committed to making credit more affordable and accessible; backed by a culture grounded in compliance and ethics, and technology built around the people we serve.

We are growing quickly, and we are looking for new collaborators to help us reach the next level. If you want to join a forward-thinking, rapidly growing organization where helping people is the number one goal, we want to hear from you.


When a client misses a payment, you are the person who calls. You are not calling to demand anything, but to find out what happened and to help them get back on track before a small problem becomes a large one. Your job is to make that conversation easy to have, and to leave the client with a specific plan they can actually keep.
 
This is a save/ retention role, not a traditional collections role. You will be measured on how many clients are brought current again, and on whether the commitments you take actually get paid.

Company

Abovelending
Remote

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Abovelending's careers site·first seen 26 Aug 2026·last verified 8 Sept 2026·How we source jobs

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