Client Support
Sign up free to see how well your resume matches this role.
What you'll do
- Participate in all necessary staff meetings.
- Be proficient in all ATR rules, policies, and procedures.
- Model servant leadership.
- Operate with integrity in all circumstances.
- Communicate effectively and be responsive to verbal and written correspondences.
- Knowledge of local resources, the recovery community and service access.
- If necessary, fill in for team members who are absent to cover APSS billable services.
- Maintain all pertinent ATR records as per policy and regulations.
- Maintain all required personal certifications and required training.
- Ability to educate and coach clients in all aspects of client house rules.
- Perform 30-minute walk throughs and head counts. To be performed daily.
- Transport clients to and from community engagements, pick up and transport new intakes as needed
What they're looking for
- Must have a valid Kentucky driver’s license.
- High school diploma or GED.
Nice to have
- Current APSS certification preferred/willingness to gain APSS certification within first 90 days of employment
- 1 year of previous experience as an APSS.
- 12 months working with SUD treatment preferred
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
POSITION SUMMARY:
All Together Recovery LLC (ATR), provides multiple levels of ASAM SUD/BHSO care, including recovery housing, education, job training, employment, and other recovery related extensions to the family in for-profit and non-profit environments. The Client Support Specialist is vital to ensuring client needs are met and improving the treatment atmosphere of ATR. Their primary function is to help the day-to-day operations, logistics, and programming of ATR run smoothly, and provide recovery support to program participants.
This position is on weekends with hours on Saturday and Sunday from approximately 8am - 8pm.
GENERAL RESPONSIBILITIES AND REQUIRMENTS:
- Must have a valid Kentucky driver’s license.
- Participate in all necessary staff meetings.
- Be proficient in all ATR rules, policies, and procedures.
- Model servant leadership.
- Operate with integrity in all circumstances.
- Communicate effectively and be responsive to verbal and written correspondences.
- Knowledge of local resources, the recovery community and service access.
- If necessary, fill in for team members who are absent to cover APSS billable services.
- Maintain all pertinent ATR records as per policy and regulations.
- Maintain all required personal certifications and required training.
- Ability to educate and coach clients in all aspects of client house rules.
- Perform 30-minute walk throughs and head counts. To be performed daily.
- Transport clients to and from community engagements, pick up and transport new intakes as needed
- Maintain daily updated dorm list.
- Ensure that all clients attend all prescribed programming
- Be primarily responsible for meeting the needs of the clients.
- Ensure shift reports are completed daily, and the previous shift report is filed accordingly after review.
- Administer drug screens, room checks, body and belongings search as needed.
- Facilitate structured activity groups for residential clients in ATR program.
- Work with clinical staff and treatment team to gauge client needs and progress in the program.
- Any other task assigned by immediate supervisor
BACKGROUND/EDUCATION:
- Current APSS certification preferred/willingness to gain APSS certification within first 90 days of employment
- 1 year of previous experience as an APSS.
- High school diploma or GED.
- 12 months working with SUD treatment preferred
Company
Company facts come from this company's own listings. We only show what the postings themselves carry.