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3 days ago
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HSBC (HSBC Global Service Centres / GSC India)·BFSI·3 days ago
3 days ago

Client Support

Bengaluru, IndiaOn-siteMid · 2-5 yearsCustomer Support Specialist

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Must-have skills for this role

  • commercial lending
  • corporate banking
  • client management
  • financial analysis

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What you'll do

  • Support RM in delivery of revenue and asset/liability target(s) from existing portfolio of clients and the acquisition of new clients in a responsible manner and compliant with HSBC policies. Assist HSBC to attain its strategic growth targets while at the same time maintaining a high-quality credit book.
  • To regularly monitor and screen portfolio for early warning signals and take corrective actions as appropriate. To complete the Annual Reviews in a time bound manner
  • Contribution to meet the client's needs: total event and flow wallet growth (per year-on-year growth in Horis /Omnia revenue) of needs based cross-business referrals (per Global Links).
  • Ensure timely compliance with all FCC requirements for the portfolio.
  • To liaise with various internal departments (Risk, CDT OPS, GLCM, GTRF, etc.) and ensure efficient servicing of corporate customers.
  • Ensure implementation of all audit and regulatory recommendations and constant monitoring/ review of the assigned portfolio.
  • Protect the reputation and integrity of the HSBC Brand. This should be evidenced by overall conduct ("do the right thing") and by proactively demonstrating active compliance with both the letter and the spirit of applicable laws, regulations, internal policies, procedures, and Global Standards together with the management of risks including, but not limited to Credit, Operational, Regulatory (including Financial Crime), Reputational and Sustainability. Demonstrating through escalating and speaking up, a proactive approach to identifying when things go wrong or when potential risk issues are identified.
  • Proactively identify financial crime risks (AML, Sanctions and AB&C) within CMB, utilizing available tools / support functions as appropriate and undertaking all requisite actions to mitigate/eradicate unacceptable risk.

What they're looking for

  • CA/MBA/Postgraduate with relevant experience in a client management and corporate banking role.
  • Sound commercial lending skills including a working knowledge of credit and lending, trade products, key market sectors, local regulatory environment, financial analysis etc.
  • Ability to work on fast turnarounds, tight deadlines & handle competing priorities

Nice to have

  • Familiarity with AI-enabled tools is an advantage.

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Some careers open more doors than others.

 

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

 

Business Descriptor:

 

HSBC Corporate and Institutional Banking is a markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.

 

Job Introduction

 

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

 

We are currently seeking an experienced professional to join the International Mid-Market team.

 

Divisional

 

International Mid-Market

 

International Mid-Market provides international financial services solutions that support businesses ranging from large corporates to mid-market enterprises in a variety of industry sectors all over the world. Leveraging the strength, scope and expertise of our global product network, International Mid-Market is positioned as an essential partner to large and mid-market enterprises seeking to maximize their potential internationally, offering streamlined business access to HSBC’s international network and broad range of market leading banking products and services. We are currently seeking an experienced professional to join International Mid-Market team in Bengaluru as Sr Corporate Banking Manager

 

 

Principal Responsibilities

 

• Support RM in delivery of revenue and asset/liability target(s) from existing portfolio of clients and the acquisition of new clients in a responsible manner and compliant with HSBC policies. Assist HSBC to attain its strategic growth targets while at the same time maintaining a high-quality credit book.

• To regularly monitor and screen portfolio for early warning signals and take corrective actions as appropriate. To complete the Annual Reviews in a time bound manner

• Contribution to meet the client's needs: total event and flow wallet growth (per year-on-year growth in Horis /Omnia revenue) of needs based cross-business referrals (per Global Links).

• Ensure timely compliance with all FCC requirements for the portfolio.

• To liaise with various internal departments (Risk, CDT OPS, GLCM, GTRF, etc.) and ensure efficient servicing of corporate customers.

• Ensure implementation of all audit and regulatory recommendations and constant monitoring/ review of the assigned portfolio.

• Protect the reputation and integrity of the HSBC Brand. This should be evidenced by overall conduct ("do the right thing") and by proactively demonstrating active compliance with both the letter and the spirit of applicable laws, regulations, internal policies, procedures, and Global Standards together with the management of risks including, but not limited to Credit, Operational, Regulatory (including Financial Crime), Reputational and Sustainability.  Demonstrating through escalating and speaking up, a proactive approach to identifying when things go wrong or when potential risk issues are identified.

• Proactively identify financial crime risks (AML, Sanctions and AB&C) within CMB, utilizing available tools / support functions as appropriate and undertaking all requisite actions to mitigate/eradicate unacceptable risk.

 

 

Role Requirements / Education Qualifications / Certifications / Experience:

• CA/MBA/Postgraduate with relevant experience in a client management and corporate banking role.

• Sound commercial lending skills including a working knowledge of credit and lending, trade products, key market sectors, local regulatory environment, financial analysis etc.

• Ability to work on fast turnarounds, tight deadlines & handle competing priorities

 

Additional Notes :Familiarity with AI-enabled tools is an advantage.

 

As an employee, you are required to perform your duties in a professional capacity exercising independent judgement, discretion and decision-making authority in planning, organising, directing work, supervising and appraising the work of team members, as applicable; and taking accountability for delivery outcomes. You will represent the organization with relevant internal and external stakeholders. You will allocate and prioritize work, provide direction and feedback, manage team capacity and leave in line with policy as applicable.

 

You’ll achieve more at HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

 

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

 

Issued by The Hongkong and Shanghai Banking Corporation Limited, India

BFSI

Company

HSBC (HSBC Global Service Centres / GSC India)BFSI
Bengaluru, India

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from HSBC (HSBC Global Service Centres / GSC India)'s careers site·first seen 18 Sept 2026·last verified 18 Sept 2026·How we source jobs

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