EXL·3 days ago
3 days ago
Client Support Manager
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What you'll do
- Support Client Management initiatives – track open items related to key deliverables, status updates and client communications
- Improvement & Automation of reports to reduce manual data collection
- Maintaining Change Order Tracker while ensuring timely update
- Assist with preparation of client presentations
- Manage client administrative requests including updated information on contracts, staffing and locations
- Track Revenue pipeline and growth
- Tracking Overdue invoices and Outstanding payment status
- Creation/validation of invoices
- Spend analysis to control cost and provide insights on cost leakage
- Tracking budget to actual (e.g. revenue, budget, BOI)
- Support internal P&L reporting
- P&L Analysis and review including R&R and cost
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Account Roles and Responsibilities:
| ROLE | RESPONSIBILITIES |
| Account Management |
|
| Financial Management |
|
| Forecasting |
|
| Salesforce Support |
|
| Contract Management |
|
| Research |
|
Company
EXL
Delhi NCR, India
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