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Jobs / Customer Service Team Lead in United States of America
44 minutes agoBe an early applicant
Labcorp·44 minutes ago
44 minutes agoBe an early applicant

Clinical Lab Support Team Lead

Mequon, United States of AmericaSenior · 6-10 years

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About this role


Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.


LabCorp is seeking a Clinical Laboratory Support Services Team Leader to join our team at Ascension Columbia St. Mary's Hospital - Ozaukee Campus in Mequon, WI. 

Work Schedule: 1st shift; Weekdays 8:30am -5:00pm with rotating weekends and holiday rotation

 Job Responsibilities:  

 

  • Assist in the supervision of the day to day operations of the core laboratory and blood bank clinical laboratory departments
  • Perform routine and complex technical procedures and functions according to departmental Standard Operating Procedures 
  • Monitor, operate and troubleshoot instrumentation to ensure proper functionality 
  • Help lead the team in their daily processes and procedures 
  • Assist with preparation of laboratory specimens for analysis and testing 
  • Oversee routing of specimens to their respective prep areas 
  • Encourage process improvements and best practices 
  • Perform quality assurance checks to ensure efficiency and accuracy 
  • Resolve any production errors as requested by management 
  • Research and resolve any production errors while escalating when necessary 
  • Engage in continuous process and service level improvements  
  • Perform quality assurance checks to ensure efficiency and accuracy 
  • Responsible for enforcing and managing policies and procedures 
  • Perform administrative duties as needed 

 

Minimum Qualifications: 

 

  • Associates degree in a Chemical or Biological science, Clinical Laboratory Science, Medical Technology
  • 4 or more years of experience as a Medical Laboratory Technician (MLT) OR 2 or more years or more of experience��as a Medical Laboratory Technologist (MLS)

 

Preferred Qualifications: 

 

  • Bachelor’s degree in a Chemical or Biological science, Clinical Laboratory Science, Medical Technology
  • 2 years or more of experience as a generalist
  • 2 years or more of experience in blood bank
  • 1 year or more of experience supervising or leading a team  
  • ASCP or AMT certification

 

Additional Job Standards: 

  • In lieu of education requirements listed above, non-traditional degrees with applicable science credits that meet CLIA standards may meet education requirement 
  • Strong working knowledge of CLIA, CAP and relevant state regulations
  • Understanding of laboratory operations as well as policies and procedures
  • Excellent communication skills; both written and verbal 
  • Strong computer skills and working knowledge of Microsoft Office   
  • High level of attention to detail with strong organizational and prioritization skills  
  • Strong critical thinking skills with the ability to make decisions in a fast paced environment  
  • Ability to handle the physical requirements of the position 
  • Able to pass a standardized color blindness test 

 

Are you detail oriented, process focused, and enjoy leading others?  Are you looking for an industry leading company that offers growth and stability?  In this position, you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives". 

 

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.  

If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! 


Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. 


We encourage all to apply

If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.


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