Clinical Services Coordinator
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What you'll do
- Supporting patients, providers, and care teams through patient outreach, care coordination, scheduling, preventive care initiatives, and transitional care activities
- Engaging patients across multiple population health programs, including Annual Wellness Visits (AWVs), Timely Follow-Up/Transitions of Care (TOC), preventive screenings, and other value-based care initiatives
- Supporting critical agentic AI work alongside tech and product teams
- Partnering closely with interdisciplinary care teams to improve patient access, coordinate services, close care gaps, and ensure timely follow-up
- Leveraging technology-enabled tools, AI, electronic medical records, and population health reports to identify outreach opportunities, support quality initiatives, and enhance the patient experience
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Are you ready to join a passionate community of people who are changing how health care is delivered? A place where you will find a career you love while truly making a difference building healthier communities. If this sounds like you, we would love to have you apply as Clinical Services Coordinator, with Medical Home Network!
Since 2009, Medical Home Network (MHN) has partnered with Federally Qualified Health Centers (FQHCs) nationwide to transform care in the safety net, reduce health disparities, and build healthier communities. A mission-driven public benefit corporation, MHN helps FQHCs succeed in value-based care through technology, care model innovation, and strong partnerships. Our proven approach delivers leading health outcomes, lower costs, and elevated quality performance. We’re expanding our reach and impact to help more FQHCs enhance care for their patients. Modern Healthcare has named MHN one of the Best Places to Work in Healthcare for four years running (2021–2024). MHN was recently recognized as a Great Place to Work in 2026.
THE OPPORTUNITY:
The Clinical Services Coordinator serves as a key member of the clinical operations team, supporting patients, providers, and care teams through patient outreach, care coordination, scheduling, preventive care initiatives, and transitional care activities. This role is responsible for contacting and engaging patients across multiple population health programs, including Annual Wellness Visits (AWVs), Timely Follow-Up/Transitions of Care (TOC), preventive screenings, and other value-based care initiatives This role will also work closely with internal teams to assist in any required patient contact.
The Clinical Services Coordinator partners closely with interdisciplinary care teams to improve patient access, coordinate services, close care gaps, and ensure timely follow-up. This position leverages technology-enabled tools, AI, electronic medical records, and population health reports to identify outreach opportunities, support quality initiatives, and enhance the patient experience.
Company
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