Cloud Engineering Consultant - CTJ - TS/SCI

• Identifies opportunities to expand or accelerate the adoption and consumption of cloud and Microsoft technologies. Facilitates, as appropriate, other team members to scale the business with existing customers by articulating value propositions of strategic Microsoft products, including security to facilitate trust in the services, and developing new offerings for the domain. Drives innovation and digital transformation. Ensures the use of the existing intellectual property (IP).

• Acts as an ambassador in the consumption of intellectual property (IP) by leveraging and/or modifying existing IP or creating repeatable content where applicable. Provides feedback on Managed IP for continuous improvement, reports IP gaps, reviews IP to be considered for harvesting and curation and ensures it is logged for consumption. Improves Industry Solutions offerings quality and collaborates with portfolio and solution teams by providing feedback.

• Completes operational tasks and readiness and ensures timeliness and accuracy while maintaining adherence to security standards through Delivery Compliance, Privacy, and Security (DCPS). Follows Microsoft policies, compliance, and procedures (e.g., Enterprise Services Authorization Policy, Standards of Business Conduct, labor logging, expenses, travel guidelines). Leads by example and guides team members on operational tasks, readiness, and compliance.

• Collaborates with internal stakeholders (e.g., Solution Architect, Pursuit Lead, Consulting Account Executive, Industry Solutions Delivery Engineering & Architecture Group) in the pre-sale process by understanding business and security requirements and providing industry and technical input and/or solution offerings to help shape the deal. Supports drafting proposals and/or statement of work (SOW).

• Provides input on staffing and skill requirements and ensures SME involvement to define security capacity for delivery to Resource Deployment, Technical Delivery Managers (TDMs), and/or Project Managers.

• Learns new technologies or services based on business demands and industry trends and evaluates their impact on security posture, revisiting the Industry Solutions Delivery (ISD) Learning Portfolio for Security to deepen understanding of security considerations. Obtains relevant accreditations and certification(s) as advised by domain leadership team. Identifies certifications and readiness plans in partnership with World Wide Learning. Leads or participates in relevant technical communities and conducts training sessions to evangelize technology and/or offerings based on availability. Mentors team members and acts as a technical advisor for stakeholders by providing thought leadership, articulation of solutions value, and outcomes of business strategies.

• Follows the capacity process outlined by Resource, Insights, Capacity, and Capability (RICC) team. Maintains tools with up-to-date skills and availability.

• Participates in project planning and develops project documents by identifying the risks and dependencies. Communicates the business value of planned solutions to customers/ partners. Identifies technical, business, and security risks in programs and proposes mitigations. Assists project managers/architects in preparing for steering committee (e.g., developing artifacts). Manages their schedule and communicates with project leads. Generates and delivers Work Breakdown Structure (WBS).

• Proactively manages executive-level customer/partner/stakeholder relationships to identify and contribute to the drivers of satisfaction and dissatisfaction, determine the root cause, and establish recovery actions to improve the experience. Works with account team to ensure One Microsoft approach. Shares lessons learned with workgroup and consultant community.

• Implements solutions and provides oversight and leadership on workstreams across domains while adhering to Industry Solutions processes and security initiatives. Aligns solutions with the intent of the architecture.

• Leads meetings with customers/partners to understand business needs. Uses business, industry, security, and technology strategies to map customer/partner requirements to the adoption and optimization of Microsoft technology solutions. Engages others (e.g., EAG Security stakeholders) appropriately to understand and define customer requirements, ensuring security is prioritized.

• Manages escalations, analyzes situations, and coordinates appropriate resources to resolve issues by following delivery practices, considering cost implications, maintaining a security-first mindset and engaging in conversations with internal and external stakeholders (e.g., Customer Service and Support, Project Manager, Solution Architect, Product Group) as needed.

• The successful candidate must have an active U.S. Government Top Secret/SCI Security Clearance.  Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. Failure to maintain or obtain the appropriate clearance and/or customer screening requirements may result in employment action up to and including termination.

Preferred Qualifications:

• Experience designing and leading CI/CD pipelines, release management processes, and automated deployment strategies. Strong understanding of cloud networking, identity management, Zero Trust security, governance, and compliance frameworks. Experience troubleshooting and resolving complex cloud infrastructure, platform, and application deployment challenges. Demonstrated ability to lead technical teams, mentor engineers, and influence architecture and implementation decisions. Experience collaborating directly with customer stakeholders, systems integrators, and cross-functional engineering teams. Strong knowledge of Agile development methodologies, DevOps practices, and continuous improvement principles.