Club Concierge
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About this role
Club Concierge
At The Ritz-Carlton, Perth, our Ladies and Gentlemen are the most important resource in our commitment to delivering exceptional experiences to our guests. We are seeking a Club Concierge who can help us grow, build lasting relationships, and inspire excellence.
- Unmatched global perks – Enjoy exclusive discounts on hotel stays and dining across Marriott International properties worldwide for you, your family, and friends
- Grow your career without limits – Access world-class training, development programs, and endless career opportunities within the world’s largest hotel group
- Invest in your future – Benefit from industry-leading learning programs and professional development resources designed to help you succeed
- Feel valued every day – Be recognised and celebrated through ongoing employee recognition initiatives
- Enjoy local perks – Access exclusive discounts at nearby retail and lifestyle venues
- Birthday perks – Celebrate your special day with a paid day off
- Be part of something bigger – Join a global brand that champions diversity, inclusion, and equal opportunities for all
About the Role
Duties
- Monitor the Club Lounge to ensure seating availability, guest safety, wellbeing, and exceptional service standards.
- Welcome and assist guests, anticipate service needs, respond to enquiries, and provide professional and memorable guest experience.
- Prepare and serve hot, cold, and alcoholic beverages in accordance with company standards and responsible service requirements.
- Maintain the cleanliness and presentation of the bar, lounge area, equipment, tables, glassware, and utensils.
- Manage stock levels of beverages, ice, glassware, and supplies, ensuring timely replenishment and secure storage of inventory.
- Complete opening and closing procedures, document relevant information, coordinate supply requisitions, and communicate operational or guest requirements to the kitchen and leadership team.
Skills & Experience
- Responsible Service of Alcohol from Nationally Accredited Training provider (RSA)
- I’m Alert Food Safety Certification (from City of Perth)
- Experience working in customer service role preferable
- Passion for customer service
- Unrestricted working rights for Australia
Only shortlisted candidates will be contacted to go through our selection process.
#s-dni
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Company
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