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Jobs / Customer Service Manager in India
26 days ago
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Accorhotel·26 days ago
26 days ago

Cluster Director of Learning & Development

Jaipur, IndiaFull-timeSenior · 10-15 yearsCustomer Service Manager

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Must-have skills for this role

  • training needs analysis
  • coaching
  • budgeting
  • facilitation

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Apply faster with autofill FREEaccorhotel uses SmartRecruiters - autofill it instead of retyping.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

About this role

Job Description

Review the Learning needs analysis for the hotel(s) prior to the budget
Review with the hotel(s) the implementation and facilitation of a hotel(s) Training Plan and budget that is aligned with the hotel’s goals and strategic plan
 Follow-up on all training activities within the hotel(s)
Ensure the hotel(s) are 100% compliant with all Ennismore Compliance Training 
Ensure coordination and delivery of training programs of all internal providers
Champion company provided online and e-learning tools and portals, ensuring approval processes are in place and executed, as well as registrations and completions are monitored and tracked
Assist their hotel(s) in developing quality introductory and ongoing departmental training plans and learning activities; maintain active follow-up through on-going coaching, guidance and support of junior-, mid-level- and senior leaders
Support the Quality and Learning Manager in the development of Departmental Trainers as required

Company

Accorhotel
Jaipur, India

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Accorhotel's careers site·first seen 26 Aug 2026·last verified 9 Sept 2026·How we source jobs

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