Collections Specialist

We are recruiting a Collections Specialist to manage a portfolio of customer accounts, ensuring timely collections and resolving billing issues. The role involves contacting customers, processing payments, and negotiating settlements. Ideal for candidates with collections experience and strong communication skills.

Skills

• collections
• account reconciliation
• payment processing
• delinquent account monitoring
• payment negotiation
• customer inquiry resolution
• credit memo processing
• bad debt recovery
• document management
• system application usage
• escalation management
• cross-departmental communication
• customer account management
• problem account resolution
• credit memo issuance
• write-off processing