Collections Specialist

At Summit Credit Union, we know that helping members navigate financial challenges with empathy and expertise strengthens both their financial well-being and our cooperative mission. As a Payment Solutions Specialist 1, you'll play a critical role in supporting members experiencing financial hardship while helping protect the credit union's assets. Working closely with members, internal business partners, and lending teams, you'll identify causes of delinquency, provide financial guidance, and develop solutions that help members return to good financial standing. Through strong communication, problem-solving, and regulatory expertise, you'll help create positive outcomes for our members while ensuring collection activities remain compliant and effective.