Commercial Account Executive
About this role
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day.
Smartsheet is looking for an Account Executive to join our EMEA organisation. You will be responsible for increasing software and services sales by expanding existing customers' adoption along with targeting new logo acquisition. This is an incredibly exciting opportunity as we build out our UK business.
This role is part of the Commercial Sales team and is based at Smartsheet in London, UK (hybrid eligible) and reports to a Manager, Commercial Sales.
You Will:
- Exceed quarterly and annual software and services sales quotas
- Develop and execute strategic account plans for a defined set of key accounts in the Commercial segment (200-5,000 employees).
- Lead primary and secondary account teams by partnering with Sales Engineering, Consulting, Customer Success, Customer Outcomes, Marketing and Sales Development
- Develop short and long-term growth and renewal strategies across your customer base
- Balance tactical execution whilst ultimately targeting complex, high-value solution-based deals
- Proactively develop unsolicited proposals that align with customer initiatives and position Smartsheet as an enterprise software solution provider
- Accurately forecast sales opportunities, while tracking and using critical metrics that predict sales success
- Perform other duties as assigned.
You Have:
- 3+ years of successful SaaS sales experience with a proven track record of exceeding quotas in the Commercial segment.
- Demonstrated experience building and maintaining strong, long-term customer relationships within the Commercial segment.
- Proven ability to drive cross-selling and upselling opportunities within existing accounts.
- Experience with solution selling and the MEDDICC framework.
- Strong understanding of SaaS business models and the competitive landscape in the Commercial segment.
- Proficiency in CRM systems (e.g., Salesforce) and other sales productivity tools.
- Excellent communication, presentation, and interpersonal skills.
- Strong analytical & problem-solving skills.
- Bachelor's degree or equivalent experience.
- Legally eligible to work in the UK on an ongoing basis
Perks & Benefits:
- Employer-paid Private Medical and Dental, additional cost for family members
- Monthly contributions toward your pension
- Monthly stipend to support your work and productivity
- 25 days paid for Holiday + Bank Holidays + Flexible Time Away Program
- 20 weeks fully paid Maternity Leave
- 12 weeks fully paid Paternity/Adoption Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to Udemy online courses
- Company Funded Perks including a counseling membership, salary sacrifice options, and your own personal Smartsheet account.
- Teleworking options from any registered location in the UK (role specific)
Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
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