NextRaiseNextRaiseFind jobs
Sign inSign up free
Jobs
5 days ago
Apply with autofill
Apply with autofill
AD
Adaglobal·5 days ago
5 days ago

Commercial Director E-Commerce Vietnam

Ho Chi Minh, VietnamFull-timeOn-siteSenior · 10-15 yearsCustomer Service Manager

Sign up free to see how well your resume matches this role.

Boost your chances at adaglobal

How you compare FREE

?
Your scoreYour score: not yet known
→
29
Top 10%Top 10%: 29 out of 100

Top 10% of NextRaise users matched against Customer Service Manager roles in Vietnam.

Must-have skills for this role

  • e-commerce strategy
  • revenue management
  • shopee
  • tiktok shop

PDF or DOCX · no account needed

Apply faster with autofill FREEThe NextRaise extension autofills your application in one click.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

What you'll do

  • Develop and implement strategies to drive sales and revenue growth on eCommerce marketplaces, such as Lazada and Shopee, as well as other local eCommerce platforms
  • Ensuring these strategies achieve sales and revenue targets and KPIs
  • Analyze data and make data-driven decisions to improve customer engagement and increase brand visibility
  • Manage relationships with key stakeholders and partners, including eCommerce marketplaces, vendors, and suppliers
  • Collaborate with cross-functional teams, such as Marketing and Operations, to ensure seamless execution of eCommerce initiatives, meeting the requirement needs of cashflow and profitability for the business
  • Provide leadership and mentorship to the Commercial team, setting goals and tracking progress against them
  • Close collaboration with Head of Capability in providing training materials and support to ensure continuous development of team
  • Ensuring the team delivers A+ performance to meet the highest level of marketplace platform certification
  • Stay up to date with industry trends and best practices to ensure the company stays competitive in the eCommerce space.

What they're looking for

  • Strong revenue, GMV, margin and profitability ownership
  • Understand pricing, trading terms, commercial negotiation and business models
  • Deep understanding of Shopee, TikTok Shop, Lazada and marketplace dynamics
  • Ability to identify growth opportunities, build commercial strategies and develop new business
  • Strong account expansion and cross-selling mindset
  • Strong C-level / senior client engagement
  • Able to negotiate, influence and manage complex stakeholders across brand, platform and internal teams
  • Proven experience managing senior commercial teams
  • Ability to coach, develop and build a high-performing team

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

About ADA

ADA is the Data and AI Experience Company. We work with global enterprises to build data and AI powered experiences where every decision runs on real-time intelligence and every interaction earns trust. That's how businesses scale, stay ahead, and deliver measurable outcomes.

Our mission is ambitious: to create the world’s most intelligent growth platform for every client we serve. With over 1500+ customers across Retail, Food and Beverage, CPG, Telecommunications, Financial Services, Healthcare and Automotive, we operate in 35 markets around the world.

Key Responsibilities:
  • Develop and implement strategies to drive sales and revenue growth on eCommerce marketplaces, such as Lazada and Shopee, as well as other local eCommerce platforms 
  • Ensuring these strategies achieve sales and revenue targets and KPIs 
  • Analyze data and make data-driven decisions to improve customer engagement and increase brand visibility 
  • Manage relationships with key stakeholders and partners, including eCommerce marketplaces, vendors, and suppliers 
  • Collaborate with cross-functional teams, such as Marketing and Operations, to ensure seamless execution of eCommerce initiatives, meeting the requirement needs of cashflow and profitability for the business 
  • Provide leadership and mentorship to the Commercial team, setting goals and tracking progress against them 
  • Close collaboration with Head of Capability in providing training materials and support to ensure continuous development of team 
  • Ensuring the team delivers A+ performance to meet the highest level of marketplace platform certification 
  • Stay up to date with industry trends and best practices to ensure the company stays competitive in the eCommerce space.

EXPERIENCE:

  • Strong revenue, GMV, margin and profitability ownership
  • Understand pricing, trading terms, commercial negotiation and business models
  • Deep understanding of Shopee, TikTok Shop, Lazada and marketplace dynamics
  • Ability to identify growth opportunities, build commercial strategies and develop new business
  • Strong account expansion and cross-selling mindset
  • Strong C-level / senior client engagement
  • Able to negotiate, influence and manage complex stakeholders across brand, platform and internal teams
  • Proven experience managing senior commercial teams
  • Ability to coach, develop and build a high-performing team

#LI-Onsite

By submitting this, you agree to this Privacy Notice and you will be deemed to have consented to the collection, use, and disclosure of your Personal Information in accordance with this Privacy Notice: https://adaglobal.com/privacy-policy/

 

Unfortunately, we are only able to contact shortlisted applicants. We encourage you to continuously visit our website www.adaglobal.com for regular updates on available roles

We transform businesses using data, AI and tech | ADA

Pioneers in data and analytics, we are powering global marketing and commerce digital transformation with data and AI-led impact. Learn more here!

Company

AD
Adaglobal
Ho Chi Minh, Vietnam

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Adaglobal's careers site·first seen 22 Sept 2026·last verified 22 Sept 2026·How we source jobs

Similar jobs

  • Director, Client Consulting at TinkHo Chi Minh City, Vietnam–match not yet calculated
  • Director Learning & Development (Vietnamese National) at accorhotelPhu Quoc, Vietnam–match not yet calculated
  • Director of Food and Beverage at accorhotelPhu Quoc, Vietnam–match not yet calculated
  • Strategy Director at dentsuaegisHo Chi Minh City, Vietnam–match not yet calculated
  • [Chubb Life] Senior Director, Agency Management Development at ChubbViet Nam–match not yet calculated

Browse more jobs

  • Customer Service Manager jobs in United States
  • Customer Service Manager jobs in United Kingdom
  • Customer Service Manager jobs in India
  • Retail Sales Associate jobs in United States