Commercial Security Service Technician
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What you'll do
- Install and service the new and existing access, fire, security, sound, and video systems
- Must be able to work closely with supervisor and other technicians to coordinate and complete jobs and service calls
- Possess knowledge about many different security systems to install and service
- Maintain a good rapport and attitude with coworkers and customer base
- Provide solutions and use expertise for challenges that may arise for customers
- Troubleshoot issues with security systems and instill confidence with the customer
- Maintain knowledge of industry changes and new developments in products and technology
- Present a professional appearance and maintain a clean and professional vehicle image
- Implement new ideas and strategies to make tasks easier
What they're looking for
- High school diploma
- Highly driven and motivated, with a strong work ethic, and a high degree of integrity
- Strong time-management, organizational and prioritization abilities
- Knowledge of local market
- Detail-oriented, creative, and decisive
- Ability to adopt to quick business changes
Nice to have
- 1 year in a commercial environment installing security systems preferred
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
CPI Security is seeking a Commercial Security Service Technician for our Charlotte, NC market. Our Technicians are responsible for installing our full suite of industry-tailored smart security solutions for our commercial customers. Our Commercial Security Service Technicians will ensure complete customer satisfaction as they work on equipment that protects company assets, employees, and customers. We are the trusted name for smart security solutions that allow us to design, install, monitor, service and protect what matters most to business owners and operators. This is a fantastic opportunity to earn a great performance-based income, while providing a valuable service to our customers.
- Installs commercial customers new equipment or systems to ensure the system exceeds customers’ expectations
- Educate, train and demonstrate the customers new system
- Must be able to work closely with supervisor and other technicians to coordinate and complete jobs
- Maintain a good rapport and attitude with coworkers and customer base
- Provide solutions and use expertise for challenges that may arise for customers
- Maintain knowledge of industry changes and new developments in products and technology
- Present a professional appearance and maintain a clean and professional vehicle image
- Implement new ideas and strategies to make tasks easier
- High school diploma or equivalent; technical training in electronics, electrical, HVAC, or a related field is a plus.
- Strong sales skills, with an emphasis on upselling and closing techniques.
- Excellent customer service skills and a commitment to safety.
- Mechanical aptitude and ability to work independently or as part of a team.
- Positive attitude, professional appearance, and flexibility to work weekends.
- $60,000 annual average earnings (hourly base and commissions)
- Company fuel card, company equipment provided (i.e. vehicle, iphone, ipad)
- Comprehensive and on-going training when you start, includes leadership development.
- Engaging and fun company culture that succeeds through diversity.
- Great medical, dental, vision, 401(k) with company match, short-term & long-term disability and life insurance options. Company paid holidays, floating holiday and (PTO).
- Free monitored security system after 90 days.
Company
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