Communications Coordinator

We're excited to offer an opportunity to join our Marketing & Communications team as a Communications Coordinator, supporting the delivery of PR and influencer activity across the Fenwick brand. This role will play a key part in bringing campaigns to life and amplify the Fenwick brand through media, partnerships and events, while ensuring all activity is aligned to business priorities and delivered to a high standard.

We offer hybrid working between your home and our offices on Wigmore Street, Central London, offering a collaborative and innovative working space.

When you join Fenwick, you’ll receive:

• 33 days annual leave (inclusive of 8 bank holidays) and a buying holiday benefits scheme in which you are eligible to buy up to 5 days across the year.
• Your birthday off as an additional day annual leave – this can be taken any day within your birth month.
• Up to 25% discount in all Fenwick stores and fenwick.co.uk.
• WeCare -24/7 GP, wellbeing advice & support service.
• Hybrid Working (Typically every Thursday and Friday working from home).

About the role

We’re looking for a highly organised and proactive Communications Coordinator to join our Marketing & Communications team. In this role, you’ll support the delivery of PR, influencer and communications activity, helping to bring campaigns to life and amplify the Fenwick brand through earned media, partnerships and events. Working closely with internal stakeholders and external partners, you’ll ensure activity is aligned to business priorities and delivered to a consistently high standard.

You’ll be responsible for coordinating PR and influencer campaigns across the marketing calendar, managing day-to-day activity including product gifting, sample loans, campaign logistics, timelines and approvals. You’ll build strong relationships with media, influencers, agencies and internal teams, while working cross-functionally with Buying, Retail, Digital and Finance to ensure seamless campaign delivery and alignment with commercial objectives.

A strong attention to detail and organisational mindset will be key, as you’ll track performance, maintain campaign data and support reporting across PR and influencer activity. You’ll also stay up to date with industry trends, helping to identify new opportunities to enhance brand visibility and keep activity fresh and engaging. This is a fast-paced, collaborative role with plenty of scope to learn and make an impact.

What we are looking for in a candidate…

• Strong organisational skills with the ability to manage multiple projects and deadlines.
• Excellent written and verbal communication skills with strong attention to detail.
• A genuine interest in PR, influencer marketing, fashion, beauty and lifestyle brands.
• Confident building relationships with internal teams and external partners.
• Proactive, collaborative and eager to learn in a fast-paced environment.
• Good commercial awareness and an understanding of how PR and influencer activity supports brand and business objectives.
• Comfortable using Microsoft Office and digital collaboration tools. Experience with media databases or influencer platforms is advantageous but not essential.
• A positive, can-do attitude with the ability to adapt to changing priorities.

About Fenwick

Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers' expectations and we are always on the lookout for new talent to join us.

Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres.

In 2023 we launched our ‘Quiet No More’ campaign, enhancing our presence on the UK high street as well as our eCommerce website going from strength to strength. Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!