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Jobs / Customer Service Manager in United States of America
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Ehhi·5 hours ago
5 hours ago

Community Care Regional Program Director

Athens, United States of AmericaSenior · 10-15 yearsCustomer Service Manager

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Must-have skills for this role

  • home health
  • hospice
  • sales
  • nursing

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What you'll do

  • The community care regional program director (CCRPD) represents the region in activities involving professional contacts with senior living associations and living facilities, including assisted living facilities (ALF), independent living facilities (ILF), and personal care homes to apprise them of available Medicare services.
  • Representation will also include rounding physicians and mid-level practitioners, private duty home care services, executive level opportunities, and similar health groups and institutions.
  • This position will collaborate with leadership to strategize for growth and assist with implementation and execution of community care programs that provide improved home health and hospice services.
  • The community care regional program director will monitor execution of the community care program and service provision through ongoing quality assurance visits with referral sources and working with their operational and clinical team members.
  • This position will be responsible to meet and exceed annual referral and admission goals as set by senior management.

What they're looking for

  • Must be a graduate of an approved school of nursing or therapy.
  • Must be licensed in the state where they currently practice.
  • Therapists must be a licensed physical therapist, occupational therapist, or speech language pathologist.
  • Must have demonstrated experience and understanding of federal, state, and local laws and regulatory guidelines governing the operations of a home health or hospice.
  • Must have excellent oral and written communication skills.
  • Must have strong presentation skills.
  • Must have the ability to interact positively with a diverse population and be able to successfully build relationships.
  • Must be able to organize and execute programs.
  • Must be self-motivated and able to work independently.
  • Must be able to prioritize multiple tasks and deadlines simultaneously, with minimal supervision.
  • Must maintain and adhere to multiple budgets.
  • Must meet sales goals.

Nice to have

  • Extensive related field experience and success is preferred.
  • Demonstrated experience and understanding of laws and regulatory guidelines as they relate to beneficiary qualifications is preferred.
  • Management experience is preferred.

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Overview

Looking for a career that makes a difference every day?

 

Discover a rewarding career at Enhabit Home Health & Hospice, one of the nation’s largest home-based care providers. Consistently recognized as a great place to work, Enhabit delivers exceptional care and fosters a collaborative culture that supports professional growth and ongoing development.

 

With strong organizational stability, a commitment to excellence, and careers rooted in purpose, Enhabit empowers team members to build forward-moving careers while expanding what’s possible for care in the home.

 

The Enhabit Advantage:

 

Enhabit offers competitive benefits designed to support well-being and help employees thrive in every stage of their careers. Eligible employees receive:

  • Generous paid time off for full-time employees
  • 401(k) matching
  • Medical, dental and vision coverage
  • Supplemental insurance options
  • Flexible spending accounts
  • Incentive bonus opportunities
  • Continuing education and scholarship opportunities

Responsibilities

The community care regional program director (CCRPD) represents the region in activities involving professional contacts with senior living associations and living facilities, including assisted living facilities (ALF), independent living facilities (ILF), and personal care homes to apprise them of available Medicare services. Representation will also include rounding physicians and mid-level practitioners, private duty home care services, executive level opportunities, and similar health groups and institutions.

 

This position will collaborate with leadership to strategize for growth and assist with implementation and execution of community care programs that provide improved home health and hospice services.

 

The community care regional program director will monitor execution of the community care program and service provision through ongoing quality assurance visits with referral sources and working with their operational and clinical team members.

 

This position will be responsible to meet and exceed annual referral and admission goals as set by senior management.

Qualifications

Education and Experience (ESSENTIAL):

  • Must be a graduate of an approved school of nursing or therapy.
  • Must be licensed in the state where they currently practice.
    • Therapists must be a licensed physical therapist, occupational therapist, or speech language pathologist.
  • Must have demonstrated experience and understanding of federal, state, and local laws and regulatory guidelines governing the operations of a home health or hospice.

Education and Experience (DESIRED):

  • Extensive related field experience and success is preferred.
  • Demonstrated experience and understanding of laws and regulatory guidelines as they relate to beneficiary qualifications is preferred.
  • Management experience is preferred.

Qualifications:

  • Must have excellent oral and written communication skills.
  • Must have strong presentation skills.
  • Must have the ability to interact positively with a diverse population and be able to successfully build relationships.
  • Must be able to organize and execute programs.
  • Must be self-motivated and able to work independently.
  • Must be able to prioritize multiple tasks and deadlines simultaneously, with minimal supervision.
  • Must maintain and adhere to multiple budgets.
  • Must meet sales goals.
  • Must have motivation for sales, territory management, performance management, negotiation, sales planning, and profitability management.
  • Must demonstrate a strong understanding of customer and market dynamics, and a strong understanding of transitional care.
  • Must be able to utilize reports and trends to support efforts and to understand clinical status and progress.

Requirements:

  • Must possess a valid state driver license
  • Must maintain automobile liability insurance as required by law

Additional Information

Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.

Company

Ehhi
Athens, United States of America

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Ehhi's careers site·first seen 23 Sept 2026·last verified 23 Sept 2026·How we source jobs

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