NextRaiseNextRaiseFind jobs
Sign inSign up free
Jobs / Customer Service Team Lead in United States of America
1 day ago
Apply with autofill
Apply with autofill
CO
Colusa·1 day ago
1 day ago

Community Services Supervisor

Colusa, United States of AmericaFull-timeMid · 2-5 yearsCustomer Service Team Lead

Sign up free to see how well your resume matches this role.

Boost your chances at colusa

How you compare FREE

?
Your scoreYour score: not yet known
→
41
Top 10%Top 10%: 41 out of 100

Top 10% of NextRaise users matched against Customer Service Team Lead roles in United States.

Must-have skills for this role

  • staff supervision
  • program management
  • tutoring
  • curriculum development

PDF or DOCX · no account needed

Apply faster with autofill FREEThe NextRaise extension autofills your application in one click.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

What you'll do

  • Implement and monitor academic standards and excellence for Tribal children and the Education Program; Plan and assist large scale community events for Tribal families;
  • Organize transportation services for tutoring, field trips, and other special events;
  • Develop and implement an ongoing program of activities that increases the number of assets in the children and youth of the Education Program; Plan and facilitate youth activities within the Tribal Education Program;
  • Document educational progress and assist with guiding the Education Program staff to achieve program success as well as enhancing the levels of student academic achievement; Manage Academic Incentives Program for students; Plan, implement, and guide/facilitate activities that encourage educational achievement;
  • Function as a team leader to ensure the standard of work duties and student activities run accordingly; Assist and supervise the Education Liaisons staff to develop a positive, caring and supportive program; Monitor training and provide leadership for the Education Program and staff; guide staff to ensure best practices are followed at all times; Assist with developing, implementing and supporting project timelines with staff;
  • Provide in and after school tutoring with tribal member students. Which may require: the ability to work with children who have mild to moderate learning disabilities, using general education curriculum, or modify to meet the child’s individual needs;
  • Be a collaborator, communicator, and positive working colleague who provides strength based support and approaches to team members, children, youth and families; Assumes an equal share of the general department tasks;
  • Assists Education Liaisons as needed in parent communications and check-ins;
  • Act as a mentor and educational advocate to assist in the students’ progress and measure level of success of implemented supports;
  • Act as a liaison between the tribal community and educational agencies on behalf of tribal students and parents; advocate for students and parents with individual teachers, schools and educational agencies;
  • Develop and maintain records, including student records and confidential information; Develop processes and opportunities to support student and family engagement in the school and community;
  • Advocate for students and parents with individual teachers, schools and educational agencies; Establish and maintain effective working relationships with school officials, participants and parents;

What they're looking for

  • Two (2) years post-secondary education and/or experience in a closely related field to working with children, youth, families and communities
  • Must be at least 18 years of age
  • Must maintain compliance with Licensing and clear criminal clearance and child abuse index
  • Must be fingerprinted and on file with licensing agency pre-employment
  • Must possess a valid California Driver’s License
  • Must obtain and maintain a current certificate in CPR/First aid and health/safety requirements

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

POSITION SUMMARY

Under the direction of the Director of Community Services, the Community Services Supervisor is responsible to ensure the integration of services and/or programs that promote the wellness of the community, children and families.  The Community Services Supervisor will assist the education program staff by strengthening relationships between the school and families, while increasing community involvement in support children and youth to encourage growth in ways that support student well-being. 

 

The incumbent is expected to work in accordance with the mission, purpose, and values of the Colusa Indian Community Council.



ESSENTIAL DUTIES and RESPONSIBILITIES

  1. Implement and monitor academic standards and excellence for Tribal children and the Education Program; Plan and assist large scale community events for Tribal families;
  2. Organize transportation services for tutoring, field trips, and other special events;
  3. Develop and implement an ongoing program of activities that increases the number of assets in the children and youth of the Education Program; Plan and facilitate youth activities within the Tribal Education Program;
  4. Document educational progress and assist with guiding the Education Program staff to achieve program success as well as enhancing the levels of student academic achievement; Manage Academic Incentives Program for students; Plan, implement, and guide/facilitate activities that encourage educational achievement;
  5. Function as a team leader to ensure the standard of work duties and student activities run accordingly; Assist and supervise the Education Liaisons staff to develop a positive, caring and supportive program; Monitor training and provide leadership for the Education Program and staff; guide staff to ensure best practices are followed at all times; Assist with developing, implementing and supporting project timelines with staff;
  6. Provide in and after school tutoring with tribal member students. Which may require: the ability to work with children who have mild to moderate learning disabilities, using general education curriculum, or modify to meet the child’s individual needs;
  7. Be a collaborator, communicator, and positive working colleague who provides strength based support and approaches to team members, children, youth and families; Assumes an equal share of the general department tasks;
  8. Assists Education Liaisons as needed in parent communications and check-ins;
  9. Act as a mentor and educational advocate to assist in the students’ progress and measure level of success of implemented supports; 
  10. Act as a liaison between the tribal community and educational agencies on behalf of tribal students and parents; advocate for students and parents with individual teachers, schools and educational agencies;
  11. Develop and maintain records, including student records and confidential information; Develop processes and opportunities to support student and family engagement in the school and community;
  12. Advocate for students and parents with individual teachers, schools and educational agencies; Establish and maintain effective working relationships with school officials, participants and parents;
  13. Assist director with overall success of after school program; Assist director with hiring and managing staff, oversee training of new educational staff, manage the academic program, and monitor the progress of students;
  14. Coordinate/Oversee the Higher Education program; provide higher education academic counseling and assist potential students with college matriculation, financial aid applications and career planning;
  15. Develop and oversee curriculum used during Summer Education Session;
  16. Oversee the Youth Enrichment Program;
  1. Review, assist, research and pursue grant opportunities that align with the Community Services Departments goals; Ensure program compliance with current grant(s); report objectives to county administrators;
  2. Monitor Tribal Community Resource Program and implementation;
  3. Oversee and assist with member’s travel and entertainment plans;
  1. May perform other duties commensurate with the functions and level of the position. 

 

MINIMUM QUALIFICATIONS

  • Education and Experience:
  • Two (2) years post-secondary education and/or experience in a closely related field to working with children, youth, families and communities
  • Licensing:
    • Must be at least 18 years of age
  • Must maintain compliance with Licensing and clear criminal clearance and child abuse index
  • Must be fingerprinted and on file with licensing agency pre-employment
  • Must possess a valid California Driver’s License
  • Must obtain and maintain a current certificate in CPR/First aid and health/safety requirements



SUPERVISORIAL DUTIES: Education Staff



ADDITIONAL KNOWLEDGE, SKILLS, and ABILITIES

  • Must possess excellent communication skills, positive attitude and have the ability to cooperate with others;  A great deal of time will be spent interacting with students, parents, school personnel, and other staff involved with the students;
  • Knowledge of California academic standards;
  • Experience working with diverse populations;
  • Willingness to work with a team of staff and departments to meet the needs of the Tribal community;
  • Ability to provide input for lesson plans and curriculum;
  • Partners with parents focusing on each child’s individual strengths and abilities;
  • Promotes positive guidance techniques with a variety of creative and expressive activities;
  • Dedicated hard worker with ability to report to work on a daily basis;
  • Team player with good communication skills and positive approaches;
  • Able to work in a fast-paced environment & able to multi-task; 
  • Flexibility and ability to assist others when needed;
  • Evaluate student’s cognitive response to staff (overall well-being).



PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to:

  • Requires frequent sitting, standing, walking, talking, and hearing in a standard office setting. Specific vision abilities required by this job include close vision to read printed materials and a computer screen with ability to adjust focus;
  • Must be in good health to meet the requirements of a medical examination and TB clearance.
  • May occasionally lift and/or move up to (25-50) pounds. 

 

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

  • Work is performed in an office setting which is well-lit, ventilated, and temperature controlled. The noise level is usually low to moderate.
  • The incumbent routinely uses standard office equipment such as computers, telephones, photocopiers, and fax machines.

Company

CO
Colusa
Colusa, United States of America

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Colusa's careers site·first seen 21 Sept 2026·last verified 21 Sept 2026·How we source jobs

Similar jobs

  • Back-End Dept Supervisor at Lowe's IndiaOklahoma City, United States of America–match not yet calculated
  • Food Service Team Leader at Target250 Broadway, United States of America–match not yet calculated
  • Service & Engagement Team Leader - Mason, OH at Target9841 Waterstone Blvd, United States of America–match not yet calculated
  • Assets Protection Team Leader at Target1815 Norman Dr, United States of America–match not yet calculated
  • Executive Team Leader GM & Grocery (Assistant Manager General Merchandise and Grocery) - Canton, OH at Target5584 Dressler Rd NW, United States of America–match not yet calculated

Browse more jobs

  • Customer Service Team Lead jobs in United States
  • Customer Service Representative jobs in United States
  • Customer Service Manager jobs in United States
  • Customer Experience Specialist jobs in United States
  • Customer Service Team Lead jobs in United Kingdom
  • Customer Service Team Lead jobs in India