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5 days ago
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Brightli·5 days ago
5 days ago

Community Support Specialist (Disease Management)

Springfield, United States of AmericaMid · 2-5 yearsCustomer Support Specialist

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Must-have skills for this role

  • motivational interviewing
  • behavioral health
  • cognitive processing
  • case management

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What you'll do

  • Deliver life-changing mental health services to clients in the community
  • Empower clients through behavioral interventions, utilizing techniques like motivational interviewing and cognitive processing
  • Foster recovery and resilience by promoting improved functioning and meeting unique client needs
  • Manage a rewarding caseload and collaborate with supervisory staff to ensure a fulfilling workload
  • Respond to emergencies with confidence, using sound judgment and discretion to provide timely assistance during mental health crises
  • Ensure continuity of care by providing comprehensive follow-up services to clients
  • Review and prioritize outreach efforts to individuals identified through the Disease Management Cohort List
  • Engage individuals using motivational interviewing techniques and a person-centered approach
  • Coordinate with the intake department to ensure timely admission into clinically appropriate programs
  • Complete required documentation for the Disease Management program, including reviews and updates to cohort lists and state reporting
  • Collaborate with the Healthcare Home (HCH) Department to ensure all Disease Management individuals are enrolled in HCH

What they're looking for

  • Bachelor's degree in one of the following fields of study: Psychology, Social Work, Sociology, Education, Criminal Justice, Family Studies, Counseling, Recreational Therapy, Human Services, Human Development, Child Development, Gerontology, Behavioral Science, Rehabilitation Counseling
  • OR... Associate of Applied Science in Behavioral Health Support degree from an approved institution
  • OR.... Work experience in a related human services field may substitute for educational requirements. *Related fields may include direct support such as case management, residential support, developmentally disabled support, vocational rehabilitation, and more. Four years of qualifying experience minimum or a combination of education and experience equaling four years required.
  • OR.... Qualified Addictions Professional (QAP) - CADC, CRADC, CRAADC, CCJP, RADC-P, RADC, CCDP, CCDP-D

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Job Description:

Job Title: Community Support Specialist (Disease Management)
Location: Springfield, MO
Department: Adult Community Services
Employment Type: Full-time
Job Summary:
We're seeking a compassionate and driven Community Support Specialist to join our team, with a focus on supporting adults in various capacities while also assisting individuals with Serious Mental Illness (SMI) and/or Substance Use Disorder (SUD) through our Disease Management program. This role combines the responsibilities of providing mentorship, guidance, and support to adults in the community with the opportunity to make a meaningful impact on the lives of individuals with complex health needs.

This position offers...

  • A Uniquely Welcoming & Supportive Culture & Environment!
  • Paid time-off / Paid holidays off
  • Mileage reimbursement
  • Professional growth opportunities
  • Gain incredibly valuable experience in the field of behavioral health
  • Make a real difference in people's lives every day!

Key Responsibilities:
  • Deliver life-changing mental health services to clients in the community
  • Empower clients through behavioral interventions, utilizing techniques like motivational interviewing and cognitive processing
  • Foster recovery and resilience by promoting improved functioning and meeting unique client needs
  • Manage a rewarding caseload and collaborate with supervisory staff to ensure a fulfilling workload
  • Respond to emergencies with confidence, using sound judgment and discretion to provide timely assistance during mental health crises
  • Ensure continuity of care by providing comprehensive follow-up services to clients
     
    Disease Management Responsibilities:
    • Review and prioritize outreach efforts to individuals identified through the Disease Management Cohort List
    • Engage individuals using motivational interviewing techniques and a person-centered approach
    • Coordinate with the intake department to ensure timely admission into clinically appropriate programs
    • Complete required documentation for the Disease Management program, including reviews and updates to cohort lists and state reporting
    • Collaborate with the Healthcare Home (HCH) Department to ensure all Disease Management individuals are enrolled in HCH

      Qualifications:
      There are several ways in which you may qualify for this position including:
      Education, certification, or experience. Please scroll down carefully for more information:
      • Bachelor's degree in one of the following fields of study: Psychology, Social Work, Sociology, Education, Criminal Justice, Family Studies, Counseling, Recreational Therapy, Human Services, Human Development, Child Development, Gerontology, Behavioral Science, Rehabilitation Counseling

      OR...
      • Associate of Applied Science in Behavioral Health Support degree from an approved institution
      OR....
      • Work experience in a related human services field may substitute for educational requirements. *Related fields may include direct support such as case management, residential support, developmentally disabled support, vocational rehabilitation, and more. Four years of qualifying experience minimum or a combination of education and experience equaling four years required.
      OR....
      • Qualified Addictions Professional (QAP) - CADC, CRADC, CRAADC, CCJP, RADC-P, RADC, CCDP, CCDP-D

      If you're passionate about helping others and making a positive impact in your community, apply now to join our team!

      



      Position Perks & Benefits:

      Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

      Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

      Top-notch training: initial, ongoing, comprehensive, and supportive

      Career mobility: advancement opportunities/promoting from within

      Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.

      



      Brightli is on a Mission:

      A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

      As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

      We are an Equal Employment Opportunity Employer.

      Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.

      Company

      Brightli
      Springfield, United States of America

      Company facts come from this company's own listings. We only show what the postings themselves carry.

      Sourced from Brightli's careers site·first seen 15 Sept 2026·last verified 15 Sept 2026·How we source jobs

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