Concession Stand Ambassador | Part-Time | Canada Life Place

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

The Concessions Stand Ambassador assists in the staging of all snack & beverage items within their assigned location. Ensures proper merchandising and rotating of product. Additionally, they will be interacting with guests and providing assistance in all transactions at self-checkout areas. Responsible for checking IDs according to Smart Serve laws. Must be able to maintain excellent attendance and be available to work on weekends. Must have a positive attitude and be able to work well on their own as well as with others. 

 

This role pays an hourly rate of $17.60-$18.60 CAD

 

Benefits for Part-Time roles: Pension matching.

 

This position will remain open until October 23, 2026.

Canada Life Place opened in October of 2002 with a seating capacity of 9,036 for hockey and over 10,000 for concerts and other events. The venue not only strives to meet the needs of the community through diverse programming, but it also stands as a landmark of civic pride and community accessibility, promoting a sense of vibrancy and culture while also providing a wide range of public sports and entertainment. With a reputation and standard of excellence in the industry, Canada Life Place is a top stop for fans and performers alike. Canada Life Place is home to the London Knights of the Ontario Hockey League.

• Assists in ensuring all snack & beverage products are fully stocked in designated locations.
• Responsible for maintaining stock and supply levels and communicating low-stock items to management.
• Listening and responding to customer requests or concerns.
• Responsible for maintaining a clean and organized workspace, including but not limited to disposal of garbage & cleaning dishes.
• Watch for theft and ensure that the fridges are being monitored at all times.
• Check guest’s ID in accordance with Smart Serve and Ontario laws to verify the minimum age requirement for the purchase of alcoholic beverages.
• Maintains sanitation, health, and safety standards in work areas.

• High school diploma or equivalent preferred.
• Must have SmartServe certification.
• Safe Food Handling Certificate.
• Previous experience in working with point-of-sale systems is an advantage.
• Excellent interpersonal skills & a friendly, positive attitude with co-workers, managers, volunteers & guests.
  
• Positive attitude and willingness to adapt and learn.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.