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Jobs / Customer Service Representative in United States of America
2 months ago
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Asmglobal·2 months ago
2 months ago

Concessions

Abilene, United States of AmericaMid · 2-5 yearsCustomer Service Representative

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About this role

LEGENDS & ASM GLOBAL

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

THE ROLE

Providing excellent service to customers attending events or visiting concession stands. Ensuring a positive customer experience while managing transactions, preparing, and serving food and beverage.

Essential Duties and Responsibilities

  • Maintains inventory and supplies at assigned locations.
  • Maintains rules and regulations of Health and Sanitation laws, as well as safe storage procedures.
  • Maintains rules and regulations when it comes to serving alcohol of any kind.
  • Maintains organization and cleanliness in all retail areas assigned.
  • Ensures non-profits, part time staff, third parties, and temporary staff are accurately following our inventory procedures,
  • Assists workers with trouble shooting and all Retail F&B procedures.
  • Interact with other employees, customers, and clients in a pleasant and professional manner.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience          

  • Must have a High School Diploma or GED.
  • 3 months of related experience and/or training preferred.

Skills and Abilities  

  • Basic working knowledge of food and beverage and food & bar preparation.
  • Basic math ability to accurately count and handle money.
  • Maintain an effective working relationship with clients, employees, exhibitors, patron, and others.
  • Follow oral and written instructions and communicate effectively with others in both oral and written form.
  • Ability to work flexible hours including daytime, evening, weekends, and holidays.

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: On Site (Abilene Convention Center)

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Company

Asmglobal
Abilene, United States of America

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Asmglobal's careers site·first seen 22 Jun 2026·last verified 8 Sept 2026·How we source jobs

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