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1 month ago
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Asmglobal·1 month ago
1 month ago

Concessions/Catering

Rockford, United States of AmericaMid · 2-5 yearsCustomer Service Representative

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Must-have skills for this role

  • customer service
  • food and beverage service
  • teamwork
  • communication skills

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About this role

Summary

Legends Global, has an excellent and immediate opening for Catering/Concession/Suite Staff for BMO Center and Coronado Theatre. The primary function of Catering/Concession/Suite Staff is to provide a high-quality service for banquets, concessions, and events.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Serves food to guest with high level of customer service.
  • Must understand and practice the concept of teamwork.
  • Maintain high standards of safety and cleanliness in all areas.
  • Must strive to provide guest with a memorable experience and exceed their expectations by anticipating their needs.
  • Assist with preparation and set-up of event room when necessary.
  • Establish and maintain positive client relationships.
  • Ensure health codes are followed
  • Prepares food and beverage for customer
  • Follow all rules and regulations for serving alcohol.
  • Perform other duties as assigned

Skills and Abilities

  • Must have attention to detail.
  • Must have good oral and written communication skills and understand instructions and guest request.
  • Must have strong customer service skills.
  • Must have basic math skills
  • Must be able to adapt to changes in the work environment, managing competing demands, frequent changes, delays, or unexpected events.

Physical Demands

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.
  • Daily lifting to 20 lbs., constant reaching, stooping, standing, and walking. Must be able to balance serving trays and have good manual dexterity.
  • Required to move around the facility; to stand for long hours during events; talk and hear.
  • This position requires work inside and outside of the building, parking lots included and some exposure to adverse conditions.
  • Performing work through repetitive eye/hand coordination.

Note:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Must be able to work extended and/or irregular hours, including nights, weekends, and holidays as needed. All Food & Beverage scheduling is dependent on The BMO Center and Coronado Theatre events calendar. Must be able to pass a background check and meet corporate minimum requirements

Recruiter - Logan Colburn

BMO Center

300 Elm St. Rockford, IL 61103

Applicants that need reasonable accommodations to complete the application process may contact

(779)774-9365

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Company

Asmglobal
Rockford, United States of America

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Asmglobal's careers site·first seen 3 Aug 2026·last verified 8 Sept 2026·How we source jobs

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