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Jobs / Customer Service Representative in Australia
7 days ago
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Accorhotel·7 days ago
7 days ago

Concierge

Melbourne, AustraliaPart-timeMid · 2-5 yearsCustomer Service Representative

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Must-have skills for this role

  • customer service
  • hotel operations
  • communication
  • valet parking

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Apply faster with autofill FREEaccorhotel uses SmartRecruiters - autofill it instead of retyping.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

What you'll do

  • welcoming guests
  • carrying luggage
  • parking and retrieval of guest cars
  • escorting guests to their rooms
  • explaining the facilities of the hotel
  • providing tourism information and dining/entertainment recommendations to our Guests.

What they're looking for

  • Hold a current, unrestricted Full Australian Driver Licence
  • The ability to work a flexible 7-day roster.
  • Well-presented with a natural ability to build rapport both in person and over the telephone
  • Strong focus and passion for hotel operations
  • Self-motivated with positive and professional attitude
  • Flexible and able to embrace and respond effectively to change
  • Current, unrestricted Full Australian Driver Licence

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

We are looking for Concierge to join the Front Office Department at Novotel Melbourne on Collins:

You will be responsible for welcoming guests, carrying luggage, parking and retrieval of guest cars, escorting guests to their rooms, explaining the facilities of the hotel, providing tourism information and dining/entertainment recommendations to our Guests.

Qualifications

Your experience and skills include:

  • Hold a current, unrestricted Full Australian Driver Licence
  • The ability to work a flexible 7-day roster.
  • Well-presented with a natural ability to build rapport both in person and over the telephone
  • Strong focus and passion for hotel operations
  • Self-motivated with positive and professional attitude
  • Flexible and able to embrace and respond effectively to change

Additional Information

  • Current, unrestricted Full Australian Driver Licence

Company

Accorhotel
Melbourne, Australia

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Accorhotel's careers site·first seen 14 Sept 2026·last verified 14 Sept 2026·How we source jobs

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