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Jobs / Customer Service Representative in Canada
1 month ago
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Sunriseseniorliving·1 month ago
1 month ago

Concierge

Oakville, CanadaMid · 2-5 yearsCustomer Service Representative

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Must-have skills for this role

  • customer service
  • communication
  • time management
  • multitasking

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About this role

About Sunrise Senior Living


Sunrise Senior Living provides resident-centered care while supporting team member growth across Canada.

As a Concierge, you create the first impression of Sunrise—welcoming residents, families, and visitors while ensuring a warm, safe, and organized community experience. What You’ll Do: • Greet visitors, residents, and prospective families with professionalism and warmth • Answer and route calls promptly, taking accurate messages ��� Provide community overviews and support the Sales team with inquiries • Assist with move-in preparations and marketing materials • Maintain a welcoming front desk and Bistro area • Support recruitment efforts and administrative data entry • Manage appointments, mail distribution, and resident rosters • Monitor safety protocols, visitor sign-in, and emergency procedures • Process meal tickets and assist with basic office tasks You serve as the face of the community—ensuring every interaction reflects Sunrise’s hospitality and service standards. What We’re Looking For: • High School Diploma/GED • Strong customer service and communication skills • Organized with excellent time management and follow-through • Comfortable multitasking in a fast-paced environment • Proficiency in Microsoft Office and basic computer systems • Ability to maintain professionalism and confidentiality Front Desk Concierge – Lead Hospitality with Purpose Front Desk Concierge | Senior Living Administration

Pay Range:

17.60 - 22.10

Employment Information

This position is subject to applicable provincial employment standards.

Equal Opportunity Employer

Sunrise Senior Living is committed to providing equal employment opportunities across Canada.

Company

Sunriseseniorliving
Oakville, Canada

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Sunriseseniorliving's careers site·first seen 25 Aug 2026·last verified 8 Sept 2026·How we source jobs

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