NextRaiseNextRaiseFind jobs
Sign inSign up free
Jobs / Customer Service Manager in Netherlands
10 days ago
Apply with autofill
Apply with autofill
Microsoft·SaaS·10 days ago
10 days ago

Construction Metro Director - Amsterdam

Amsterdam, NetherlandsOn-siteSenior · 10-15 yearsCustomer Service Manager

Sign up free to see how well your resume matches this role.

Boost your chances at Microsoft

How you compare FREE

?
Your scoreYour score: not yet known
→
40
Top 10%Top 10%: 40 out of 100

Top 10% of NextRaise users matched against Customer Service Manager roles in Netherlands.

Must-have skills for this role

  • construction project management
  • project management
  • safety management
  • engineering

PDF or DOCX · no account needed

Apply faster with autofill FREEThe NextRaise extension autofills your application in one click.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

What you'll do

  • Lead the safe, secure, compliant, and predictable delivery of the Helsinki Metro portfolio, currently covering six concurrent data center projects at different stages of design, construction, commissioning, and turnover.
  • Establish the metro delivery strategy, governance model, priorities, and integrated plans across scope, schedule, cost, capacity, quality, sustainability, and operational readiness.
  • Align campus and project teams, regional leaders, business partners, utilities, authorities, and other key stakeholders around shared outcomes, clear ownership, and timely decision-making.
  • Maintain strong financial and commercial control across budgets, forecasts, change orders, contingencies, procurement, contracts, and vendor performance, taking corrective action when delivery or value is at risk.
  • Own metro-level risk, safety, security, quality, and regulatory performance, using clear metrics and assurance mechanisms to identify issues early, strengthen accountability, and apply lessons learned across projects.
  • Lead and develop a high-performing, inclusive organization, ensuring the right leadership, resources, capabilities, and delivery partners are in place as the Helsinki Metro continues to grow.
  • Provide senior technical and constructability leadership, resolve complex cross-project dependencies, and drive improvements, standardization, recovery, or acceleration plans where required.

What they're looking for

  • Bachelor's Degree in Construction Project Management, Architecture, Engineering, or related field AND significant related experience OR equivalent experience.
  • Experience working on data center projects or similar.
  • Business fluency in English

Nice to have

  • Bachelor's Degree in Construction Project Management, Architecture, Engineering, or related field AND significant related experience OR equivalent experience.
  • Solid project management experience.
  • Solid people management experience
  • Business fluency in Dutch

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Overview
Microsoft Cloud Operations and Innovation (CO&I) is the team behind the cloud. The Microsoft portfolio consists of complex, multi-disciplinary, large scale, multi-year datacenter construction and lease projects. We are looking for a passionate, high-energy individual to help build the cloud datacenters that power the world’s largest online services. 
 
The Construction Metro Director will lead construction project management across multiple datacenter and campus projects in Middenmeer, Netherlands, ensuring the portfolio meets Microsoft’s safety, quality, schedule, and cost targets.  
 
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.


Responsibilities
  • Lead the safe, secure, compliant, and predictable delivery of the Helsinki Metro portfolio, currently covering six concurrent data center projects at different stages of design, construction, commissioning, and turnover.
  • Establish the metro delivery strategy, governance model, priorities, and integrated plans across scope, schedule, cost, capacity, quality, sustainability, and operational readiness.
  • Align campus and project teams, regional leaders, business partners, utilities, authorities, and other key stakeholders around shared outcomes, clear ownership, and timely decision-making.
  • Maintain strong financial and commercial control across budgets, forecasts, change orders, contingencies, procurement, contracts, and vendor performance, taking corrective action when delivery or value is at risk.
  • Own metro-level risk, safety, security, quality, and regulatory performance, using clear metrics and assurance mechanisms to identify issues early, strengthen accountability, and apply lessons learned across projects.
  • Lead and develop a high-performing, inclusive organization, ensuring the right leadership, resources, capabilities, and delivery partners are in place as the Helsinki Metro continues to grow.
  • Provide senior technical and constructability leadership, resolve complex cross-project dependencies, and drive improvements, standardization, recovery, or acceleration plans where required.


Qualifications
  • Bachelor's Degree in Construction Project Management, Architecture, Engineering, or related field AND significant related experience OR equivalent experience.
  • Experience working on data center projects or similar.
  • Business fluency in English
Additional or Preferred Qualifications
  • Bachelor's Degree in Construction Project Management, Architecture, Engineering, or related field AND significant related experience OR equivalent experience.
  • Solid project management experience.
  • Solid people management experience
  • Business fluency in Dutch
Background Check Requirements: 
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: 
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
#COICareers | #EPCCareers | #DCDCareers


Construction Project Management M6 - The typical base pay range for this role across Netherlands is € 131,400.00 - € 265,600.00 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here:
https://careers.microsoft.com/v2/global/en/corporate-pay/netherlands-corporate-pay.html


This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.




Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

SaaS

Company

MicrosoftSaaS
Amsterdam, Netherlands

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Microsoft's careers site·first seen 10 Sept 2026·last verified 10 Sept 2026·How we source jobs

Similar jobs

  • Director, Creative Excellence at PhilipsAmsterdam, Netherlands–match not yet calculated
  • Head of Kinetics at DestinusHengelo, Netherlands–match not yet calculated
  • Executive Director, Operations at Merck / MSDNorth Brabant, Netherlands–match not yet calculated
  • Head Of Insurance at financialleaseMaarssen, Netherlands–match not yet calculated
  • Operations Support Manager at shipbobincRilland, Netherlands–match not yet calculated

Browse more jobs

  • Customer Service Manager jobs in Netherlands
  • Customer Service Representative jobs in Netherlands
  • Customer Service Team Lead jobs in Netherlands
  • Customer Experience Specialist jobs in Netherlands
  • Customer Service Manager jobs in United States
  • Customer Service Manager jobs in United Kingdom