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7 days ago
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Stellantis (FCA)·Automotive·7 days ago
7 days ago

Consumer and Wholesale Investment Firms Supervisor

London, United KingdomFull-timeOn-siteMid · 2-5 yearsCustomer Service Team Lead

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Must-have skills for this role

  • risk assessment
  • stakeholder management
  • financial services
  • regulatory compliance

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What you'll do

  • Lead the supervision of firms, managing complex issues to protect consumers and market integrity.
  • Work quickly and collaboratively to tackle harm, assess compliance with relevant rules and requirements, and proactively seek ways to support firms navigate the regulatory landscape and promote growth,
  • Engage constructively with firms through verbal and written communication to influence and support firms effectively.
  • Build effective relationships with colleagues in different areas of the FCA, including Authorisations, Supervision and Enforcement to deliver joined-up, consistent, and proportionate regulatory outcomes.
  • Build and maintain strong regulatory and technical knowledge of the consumer and wholesale investments markets.
  • Play a key role in supporting the delivery of broader departmental and divisional projects.

What they're looking for

  • Experience analysing complex information, making sound risk-based judgements and clearly presenting key issues and recommendations
  • Experience working in financial services and solid technical knowledge of consumer and wholesale investments markets, including associated consumer and market harm
  • Experience building and managing effective relationships with stakeholders at all levels, including senior management and external parties
  • Experience of managing complex casework and competing priorities to tight deadlines
  • Demonstrable ability to assess, explain and escalate complex risks clearly, even in high-stakes situations
  • Self-motivated and organised, able to take initiative, make timely decisions and respond well to changing demands
  • Skilled at managing stakeholders, building collaborative relationships and steering outcomes
  • Proficient in using data, analytics and visualisation tools to identify trends and deliver actionable insights
  • Professional and well organised, working well with others, and able to manage multiple priorities while contributing to shared outcomes

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Job title: Consumer and Wholesale Investment Firms Supervisor

Division: Authorisations

Department: EHGO (Early & High Growth Oversight) – Consumer and Wholesale Investments Team

  • Salary: National (Edinburgh and Leeds) ranging from £52,400 to £64,000 and London from £57,700 to £70,000 per annum (salary offered will be based on skills and experience)

  • This role is graded as: Senior Associate – Regulatory

  • Your external recruitment contact is Benjamin via benjamin.paulon@fca.org.uk.

  • Your internal recruitment contact is Katie via Katherine.Baker@fca.org.uk

  • Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted.

About the FCA and Team

We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services. 

The Early and High Growth Oversight (EHGO) department within the FCA’s Authorisations Directorate supervises firms to raise standards, prevent harm and support growth, focusing on newly authorised and rapidly growing firms. EHGO works across diverse sectors, engaging with start-ups, scaling firms and innovative business models. .

As a supervisor in the Consumer and Wholesale Investments team in EHGO, you will proactively supervise firms across the advisers and intermediaries, asset management, wealth management and platforms portfolios, support delivery of key projects, and experience first-hand how EHGO aims to raise standards and improve firm experiences.

Role Responsibilities

  • Lead the supervision of firms, managing complex issues to protect consumers and market integrity.

  • Work quickly and collaboratively to tackle harm, assess compliance with relevant rules and requirements, and proactively seek ways to support firms navigate the regulatory landscape and promote growth,

  • Engage constructively with firms through verbal and written communication to influence and support firms effectively.

  • Build effective relationships with colleagues in different areas of the FCA, including Authorisations, Supervision and Enforcement to deliver joined-up, consistent, and proportionate regulatory outcomes.  

  • Build and maintain strong regulatory and technical knowledge of the consumer and wholesale investments markets.

  • Play a key role in supporting the delivery of broader departmental and divisional projects.  

Skills Required

Minimum:

  • Experience analysing complex information, making sound risk-based judgements and clearly presenting key issues and recommendations

  • Experience working in financial services and solid technical knowledge of consumer and wholesale investments markets, including associated consumer and market harm

  • Experience building and managing effective relationships with stakeholders at all levels, including senior management and external parties

Essential:

  • Experience of managing complex casework and competing priorities to tight deadlines

  • Demonstrable ability to assess, explain and escalate complex risks clearly, even in high-stakes situations 

  • Self-motivated and organised, able to take initiative, make timely decisions and respond well to changing demands

  • Skilled at managing stakeholders, building collaborative relationships and steering outcomes

  • Proficient in using data, analytics and visualisation tools to identify trends and deliver actionable insights

  • Professional and well organised, working well with others, and able to manage multiple priorities while contributing to shared outcomes

Benefits

  • 25 days annual leave plus bank holidays

  • Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary

  • Private healthcare with Bupa, income protection, and 24/7 Employee Assistance

  • 35 hours of paid volunteering annually

  • Colleagues spend a minimum of 50% of their working time in the office each month (60% for Directors and Executive Directors) across our London, Leeds and Edinburgh offices

  • A flexible benefits scheme designed around your lifestyle

  • For a full list of our benefits, and our recruitment process as a whole visit our benefits page.

Our Values and Culture

Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference, and supports colleagues to deliver at their best.

We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.

If you require any adjustments due to a disability or condition, your recruiter is here to help – reach out for tailored support.

We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.
 


Disability Confident: our hiring approach


We’re proud to be a Disability Confident Employer, and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes we may progress applicants whose experience most closely matches the role’s key requirements.
 

Useful Information and Timelines

Timeline:

  • Job advert closing: 22nd September 2026 (midnight)

  • CV Review/Shortlist: 24th - 25th September 2026

  • Interviews w/c: 1st - 8th October 2026

Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time. 

Automotive

Company

Stellantis (FCA)Automotive
London, United Kingdom

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Stellantis (FCA)'s careers site·first seen 14 Sept 2026·last verified 15 Sept 2026·How we source jobs

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