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Jobs / Call Center Agent in United States of America
5 days ago
CVS Health·5 days ago
5 days ago

Contact Center Engineer

Work at Home, United States of AmericaFull-timeMid · 2-5 yearsCall Center Agent

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Top 10%Top 10%: 34 out of 100

Top 10% of NextRaise users matched against Call Center Agent roles in United States.

Must-have skills for this role

  • it security
  • compliance management
  • access governance
  • change control

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What you'll do

  • Support the security and compliance of contact centre platforms
  • Help maintain audit-ready environments
  • Collaborate with technical teams

What they're looking for

  • Experience in IT security or compliance
  • Keen interest in contact centre technologies

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Become part of our team as a Contact Center Engineer, supporting the security and compliance of contact centre platforms. You will help maintain audit-ready environments and collaborate with technical teams. Ideal for candidates with experience in IT security or compliance and a keen interest in contact centre technologies.

Skills

  • it security
  • compliance management
  • access governance
  • vulnerability tracking
  • change control
  • audit support
  • microsoft excel
  • microsoft word
  • microsoft powerpoint
  • cisco
  • five9
  • incident tracking
  • change management
  • process documentation
  • vendor risk assessment
  • operational reporting
  • recordkeeping
  • cross-functional collaboration
  • technical documentation
  • process improvement
  • knowledge article creation
  • process support
  • written communication
  • verbal communication

Company

CVS Health
Work at Home, United States of America

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from CVS Health·first seen 16 Sept 2026·last verified 16 Sept 2026·How we source jobs

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